「Being a big hotel in a tourist hotspot and the staff do not speak ENGLISH? The language of the world!! Not everybody wants to learn Portuguese because it's not a global language. TRYP needs to employ people who know at least some basic English. The language barrier made my life hell. My room was not cleaned on 2 occasions, and the WiFi didn't work at all, and they didn't fix it. A simple fix is for TRYP TO EMPLOY ENGLISH SPEAKING STAFF!!」