蒙特哥灣羅雅頓藍水 - 傲途格精選全包式度假村

The positive the resort was close to airport maybe 35-40 min. The negative, I picked the place because of the water slides for my son. Staff didn’t not open on time as signs posted of 9a. They finally got around to it a 945-10a and only opened two of the four slides due to no life guard staff. I normally wouldn’t type a review but spend good money for subpar service. When questioned if they planned on opening the other slides they said it was broke. However, it was working perfectly fine the day before when they closed. Food was decent and weather was perfect. Still a good getaway just lesson learned!!

The property is ok. I have never experienced, where a room choice is not a guarantee. I am traveling with children and requested a double bed room, and a king room. I was given 2 king rooms, I was not advised of this until after I paid for my rooms. Then was told, it would be a cancellation fee, of 1 night, if I cancelled, which is $600. The next day, I was told I would be moved to a double for the next 4 days I had booked. This time I was literally lied to, by the front desk clerk. I advised the clerk, that I would move to a nearby resort if I was still unable to get a double room. I was assured that I would be as soon as I paid for the other 4 night. I was told a bellman, would be coming up to move , he never showed. I went back to the front desk, and was told there was never any double rooms available at any time during the day. I spoke to Amy and everyone available to no avail. My daughter was forced to sleep, basically on the floor, because there is also no double sofa bed, it is a single chair, and the cushions flip over to give it more length. Who wouldn’t be upset about paying $200 a night for a child, and then she has to sleep on a cushion, on the floor. Mind you, this resort is not fully booked, but, it seems the diamond club members, and the Marriott convoy customers are the ones they cater to. I would advise everyone to book somewhere else, where simple king or double room, is not a special request, and a double sofa bed, is a loveseat.