Holiday Inn Resort 所有的蒙特戈貝包容性(Holiday Inn Resort Montego Bay All-Inclusive)

My experience was great we booked inn on Nov 4- Nov6 with my mom n kids they all enjoyed themselves The food and the whole experience was worth it I would definitely go back in January for a week but no kids to make my experience more fun thanks for accommodating me and my family……..

The hotel is very beautiful, the location is perfect but some of the workers need more training in customer service. The customer service is rather poor 😑😑

I arrived at 6.30pm and waited in queue for 30mins to check in. At 7pm I was advised that my room wasn't ready and needed to come back in 40 minutes to get a room key. Without apology or proper justification. The website indicates check in is usually at 3pm. Meals are buffet style in one main restaurant, often with cold food, tepid tea/ coffee and plastic cups.

The facility is well kept. The king bed garden view room was lovely. AC in room was a bit noisy.. Food was delicious and there was a variety to choose from. It’s a lovely family oriented hotel. Entertainment needs improvement though.

Chambre trop humide même avec la clim... Courant d'air dans tout hôtel... Personnel de l'accueil très désagréable... Personnel des réservations des restaurants très désagréables... Le son trop fort lors des spectacles, plus aucun plaisir à écouter...

Emplacement exceptionnel

The food was good, the rooms were clean, wonderful beach. Smaller, dated hotel. However, smaller size makes everything on-site easily accessible. The down side - guests housed in buildings one and two are going to be bambarded with noise which begins at seven am on the band stand broadcast speakers, and continues until ten pm. Our first evening, the noise of music and a large group screaming and cheering continued until 2:30 am. Day two we moved to another building to get evening peace and quiet. Buildings 5, 6, & 7, are quiet. Security was excellent everywhere. My wife and I left the hotel on three occasions and felt safe. Dont belive what you hear or read about poor safety. Don't go looking for a problem, and you won't find one.

Our room 1106, was right next to passage where ALL employees passed. All day and night. From moving furniture, to transferring food and anything back and forth, to staff yelling and being extremely loud all thru the night! Phone was stuck on redial, and would not stop calling someone, had to take phone off the hook. Called front desk numerous times, tv was not working at all. Was assured they would soon be there. Never came. Very disappointing visit