Passalacqua

I just returned from a trip to Italy with my in-laws. I had no roll in planning and was really just going where I was told, so I was oblivious to the hype around the hotel going into it. The other necessary context is that we were also traveling with a 14-month old baby. This meant that for many of the outings I stayed back for nap time with my daughter while my wife went with her family, then when she woke up, we would hang out at the hotel. The hotel itself is stunning. The grounds are gorgeous. However, other hotels are beautiful, and other grounds are beautiful, other locations are beautiful, etc. etc. What sets this hotel apart from anything else I have ever experienced was the staff. They were simultaneously very formal while also being so familiar that I had to remind myself that it is inappropriate to hug them after an interaction. I could say many things about them but I will share a few small anecdotes that perfectly incapsulate the experience. 1. For my daughter's afternoon nap, I would let her sleep on my chest somewhere outside on the grounds. Every time I did some staff member would see me, walk over and whisper to ask if the bambini would like a blanket. 2. After having lunch in the bar several times, the staff all knew her name and my daughter was getting more comfortable with them. While I was having lunch they would call her to walk to them then as she would walk to them they would act like they were going to tickle her and she would run back to me cackling. 3. When the weather took a turn for the worse, the spa manager noticed me walking with my daughter and came over to say, "sir, normally the spa is not for babies, but with this weather, your daughter will need something to do for fun. If you would like to use our indoor pool, just call the spa and I will tell you when it is empty so she can enjoy a swim." 4. At most hotels the housekeeping staff barely makes eye contact with you. here that is not the case. One evening, my daughter was wearing toddle "walking socks" that are sorta like hospital socks for babies, but she wanted to go outside and so her socks were getting wet. One of the housekeeping staff that looked like she was ending her day walked by us, and then without saying anything caught back up to us. She had retrieved a set of baby-sized hotel slippers and stopped to help me put them on my baby girl! I was so touched. When I relayed the story to the hotel manager he said, "as a father, I have goosebumps, and as a hotelier as well. I will relay this to the housekeeping team and they will appreciate it." 5. Lastly, on our last night at the hotel we sat down for a fancy candlelit dinner in the main dining room. A four year old (my niece) was having trouble sitting through dinner, so her mother told her that since she had already eaten enough she would set her up with her tablet to watch a movie in the next room while we finished dinner. When her father went to check on her, he found the hotel manager en

餐廳的客人（不是我無法評論的酒店的客人）。專業的歡迎。公園的風格保持得很好，沒有受到過度影響，穿過公園到達外面擺桌子的陽台是一種樂趣。現場鋼琴演奏輕輕地活躍了氣氛，儘管客人們很適應環境，但氣氛卻很稀薄。從半山腰可以看到美麗的湖景。 晚餐很好，準備得非常充分。份量恰到好處，菜單精緻，但也有當地特色菜。價格有點高，但你最重要的是為位置和服務付出代價。在我看來，酒單對外國人來說有點太多了（大牌和高價，但我沒有看到任何“寶石”）。

令人驚嘆的財產，美味的食物。服務很一般，房間裡有蜘蛛（x5），西裝在夜床服務期間被毀了（酒店在我的堅持下修復了） - 對於上述任何情況或將我們鎖在門外也絕對沒有任何責任或道歉搭乘飯店組織的遊船後，在飯店停留30 分鐘。這不是您在支付 1300 歐元一晚後所期望的。