機場貝斯特韋斯特飯店(Best Western Airport Inn)

Enjoyed our stay here. Everything was good.

The bath tub was filthy. the counter tops in the room where dirty and sticky. The toilet seat was broken, The pool had no towels, we needed extra towels for our room and they didn't have any. Then when I went to go check out it was like the guy didn't want to give me deposit, it was like he was doing what ever he could to keep it, and trying to tell me that I didn't even pay it when I did I payed cash, he picked up my envelope that had my name on it I saw it and then counted the money in it and put it back in the drawer and said he couldn't find it. then said they would check the room at 11 and send me my deposit on my card. told him no I paid cash so I would get cash back. it was just a total mess and I finally got my deposit back after arguing with him for about 20 min. And not to mention tell me why they had there camera pointed to my room instead where u can see all the hall ways so that was just creepy to me. I can say I will never stay there again and it wasn't worth the almost 300 dollars to stay there. I will be getting ahold of corporate. And will never stay there again.

The beds are not very comfortable. The pool was only open until 930pm on a weekend (even though it said 1100 on the sign). Safety was an issue with us. When we pulled up all the doors to the hotel where open. The side door was open and not locked all weekend, so anyone could come in the hotel at anytime.

Should rename as DIY. We did our own towels and trash. We asked for service 2x and told yes but did not occur. We tightened loose toilet seat. Cleaned our tables at breakfast and asked for restock but we learned to do ourselves. Very messy breakfast area. Sticky floors showed footprints. Trash bins disgusting. Uninterested staff who showed no pride. We have stayed numerous times over past 3 years. Clearly gone downhill under new management.

Las personas de cuarto a un lado del mío estuvieron tocando la puerta toda la noche

Best Western hotels are independently owned, so you never know what you are going to get. Only half of the front door was working during our stay...not a great first impression. Our room was neat and clean but had a musty smell, probably because it was next to the pool room which had lots of dust bunnies and window condensation. Breakfast was a meager selection and even worse on the second day. Some room doors wrre left open so we saw construction and what appeared to be a long-term squatter based on the smell. There was also some sort of military unit staying and thumping around in gear; they were disappointed in breakfast too. If you only plan to sleep here, it's a good price. But if you have kids and need to be around for breakfast, naps, and the pool, then look elsewhere.

My room was on second floor and there is no elevator. I’m not sure this is legal with the Disability Laws. I needed transportation to the airport (2 miles away). Blizzard conditions were happening and was told I’d have to walk to the bus terminal. Fortunately I was able to Lyft my way.