印第諾2號和5號旅館的評論

I am a solo traveller and I have booked Indino Guest house several times, specially during the pandemic and I have loved the place ever since. However, my last booking was not that pleasant. I reserved a room for one night (Friday night), once I got there I told them that I might extend for one or two more nights to which the resort staff assured me that I just need to inform them. It was a big room with two big beds. I was happy to get that room. Saturday came and I was asked to move to another room because another guest will occupy the current room I'm staying at. It was no issue to me, so I moved in with all my stuff to that new room. What surprised me was the fact that I heard the resort owner complaining to his staff why they transferred me to room 4 when I'm just a lone traveller. Room 4 has one big bed and one double deck bed. Saturday was a hot day and it's brownout (no electricity). I went out to eat breakfast when suddenly the resort staff told me that room 4 where they transferred me is also not available due to prior booking which they failed to mark in their calendar. I was dismayed and disappointed. They told me that there's no more available room in their guest house. I asked if they can help me find a room from the same Indino compound but they didnt even bother to help. They made me feel unwanted. I was frustrated in the situation plus the fact that there's no electricity and the weather is too perfectly hot. I was checking Agoda for available rooms in the area when the resort owner told me that they have this tiny but newly renovated room available but they doubt if i'd take it. I was happy to hear this. I checked the room and it was really small. It was able to accommodate one single bed with a little space to move from bed to shower. It was like a maid's quarter or smaller. The AC did not function well. It can get rid of the heat but it never was cold enough to satisfy me. I only learned this later that day because there was no electricity to test it. It was not a good room but I still accepted the offer because I was too tired to look for another room in that hot day. I paid 2/3's of my last night's rent in this tiny room but the size is like 1/3 of that room. It would have been a great stay if they were more helpful in securing my comfort. The room's rate was never an issue for me anyway. Verdict: I DO NOT RECOMMEND INDINO GUESTHOUSE FOR SOLO TRAVELLERS.