Studio 1 Hotel & Extended Stay - Missoula

First I must say that I have stayed in some dives before, so my opinion is a pretty sound one. I've never stayed anywhere that was so ridiculous. The lady that checked us in was close to rude. I asked for a pet friendly room from the begining so don't understand why the fee was not in my quote. We could not even shower as the shower was broken. How do you even run a place like this the bathtub was discusting took the attendant and hour to find us pillows and much more

I stayed in the Studio One building of this Super 8. The front door - meant to be opened by room cards only - was broken & hung open. The room I was given had cleaning carts storied in front of it for the night, caulk/sealant over the light switch, walls, AC unit. Food crumbs under the bed, hairs on the sheets, sticky tops of cabinets, broken TV. There is no way I could have slept or relaxed. I was given another room down the hall. Trading slightly more cleanliness for a loud, inefficient AC & a missing coffee pot, dusty lights & sheets. I used my camping gear on top of the bed to sleep. Clearly, there are long term tenants staying here - a note on the door without any dates - threatened that management could come in the room and look around. Lights flickered; carpets stained. An embarrassment to Wyndam properties and to management for making anyone live or stay in those conditions. Despite asking multiple times - the staff would not give me a name or contact info for manager.

The first room I was sent to had not been cleaned it had dirty towels on the bathroom floor and the bed did not look made. The second room was slightly better but it had stained floors but then I looked at the beds and they had human stains on the bedspread it was disgusting

The hotel charged me an extra $1,035.00 on the credit card with out notifying us. When we called about the charge the hotel wont call us back.

The room was okay all though the shower didn't work

Clean and well worth the money compared to the next available hotel at nearly twice the price

The employees are really friendly and super helpful and in the weeks we’ve been here haven’t made it a point to knock on our door everyday or every other day. It’s nice

Checking in to my prepaid room was agonizingly slow. What should have been a 3-5 minute transaction (presenting my photo ID and credit card for incidentals, filling out and signing the form, get key to room) took over 15 minutes. The desk clerk needs to get more comfortable and capable of handling the check-in process.

Didn't get a stay...they gave my room away right in front of me, left me on the phone trying to find another room (all hotels were full except for one room at the $350 one), then they took off to smoke while I was trying to find other accommodations and I never saw them again. Oh, and it was already paid for through PayPal.