I am writing this review to document a serious security concern experienced during my stay at Sea World Boutique Hotel in Mirissa. During my visit, USD $500 in cash went missing from my room. The cash was stored carefully in individual envelopes and kept with my passport — a system I consistently use when traveling. Transportation to my next hotel was arranged directly by Sea World Boutique Hotel, and the transfer was a straightforward drive of approximately two hours. As soon as I arrived at the next hotel and went to check in, I immediately noticed the cash was missing, because it was no longer with my passport where it is always kept. At no point after leaving Sea World Boutique Hotel did I handle or access this cash, and there was no opportunity for it to go missing elsewhere. The loss was discovered at the hotel counter during check-in of my next destination, making it clear where the disappearance occurred. During my stay, staff were outwardly polite, and I interacted pleasantly with them. I also provided gratuities at the time — because I had no knowledge that anything was missing. Courtesy and tipping should not be misconstrued as evidence that nothing occurred. Once the loss was discovered, the experience fundamentally changed my perception of this property. I had to file a police report where the staff denied any wrong-doing. What is particularly unsettling is that hotel staff had full knowledge of my schedule, including massage appointments, excursions, and times I would be out of the room, all arranged through the hotel. While I cannot prove who from the hotel was specifically responsible, the disappearance occurred while the cash was under the hotel’s control, and the response from the hotel manager afterward failed to provide any accountability or resolution. As a solo, female traveller who has been to over 50 countries, this really shook me. My security and possessions were violated with the people that worked at this hotel. Based on this experience, I do not recommend Sea World Boutique Hotel. I would not stay here again, nor would I trust the management or staff with my valuables or personal well-being.
翻譯