利馬優質飯店

A las chicas de la recepción les falta ser más acojedoras y sonrientes

We reserved and prepaid for a Superior Suite with a Jacuzzi tub. The hotel had the wrong information and blames us, yet WE SHOWED THEM 2 CONFIRMATIONS AND VOUCHERS PROVING that we PAID FOR a superior room. We have been traveling since for 20 days hiking & trekking, so we got a jacuzzi tub for the last days of the trip to relax. This was for our 25th anniversary, and this was our last part of the trip. They did absolutely nothing to make it right! Nothing to fix it! And did not offer us any money back and we're sitting in a regular room.

Me agradó demasiado la estadía en este hotel. Las habitaciones son cómodas, limpias y bonitas. El servicio fue excelente y el personal fue muy amable, al igual que la alimentación. Cuenta con buena ubicación, cerca de muchos lugares turísticos. Muy recomendado.

Complaint The room I stayed in was very comfortable and well-appointed, and I truly appreciated the overall cleanliness and ambiance of the hotel. However, I must express disappointment with the breakfast service. The dining room was very small, and it was overcrowded, which detracted from the overall experience. Additionally, I found the breakfast options to be quite limited, primarily focused on bacon-based items, which seemed unusual for a hotel of your caliber. As a guest, I would expect a wider variety of options to cater to different tastes and dietary preferences, especially at a 4-star establishment. It is also uncommon to have to pay extra for an omelette at a hotel breakfast. This was a first for me, as even in smaller hotels or bed-and-breakfast establishments, they typically offer to prepare an omelette for you at no additional cost. I don’t believe this would be costly for the hotel, but it’s an important consideration for the guest experience. I believe improvements in the breakfast offerings and the dining room setup would significantly enhance the guest experience. I was also surprised by the lack of communication from the hotel staff. During my stay, I encountered agents who didn’t speak a word of English, which felt a bit unusual and impersonal. Clear communication is an important part of a positive guest experience, and I believe speaking English in a such high rated hotel would have made a big difference.

En general bien, pero teníamos habitaciones premium y nos dieron habitaciones "Superior", menor calidad. Se lo hice ver a la recepcionista, pero igual quedamos con las mismas habitaciones. Mal Ahí. 2,. punto los confort. Reponen de un confort y para dos personas no alcanzaba, había que estar pidiendo. 3.- Las Almohadas muy gastadas. Tuvimos que ocupar dos para dormir bien. Lo bueno 1.- El personal amable 2.- El servicio de Të gratis que ofrecen en la tarde 3.- El desayuno lo mejor 4.- Las habitaciones grandes 5.- Buena ubicación De todas maneras, es un buen hotel

飯店設施很好，我選擇它是因為它的地理位置優越，在米拉弗洛雷斯的中心，一個非常安全的區域，附近有很多餐廳、酒吧、超市、公園，旅遊團毫無問題地經過你，距離機場30 分鐘，利馬機場快線距離您 1 個街區。 房間很舒服，床和枕頭都很好，還有電視、暖氣，乾淨整潔，但因為我在健身房旁邊玩耍，所以有些噪音。 我不推薦這家酒店，因為幾天后我意識到我被搶劫了，我在保險箱裡留下了幾張卡和墨西哥錢，我以為我把丟失的卡留在了墨西哥，離開酒店四天后，他們試圖製作一張卡我用那張卡充值，幸運的是，這張卡整個月只用於一次重複充值，然後我檢查了一下，發現我少了500 墨西哥比索，所有這些都在保險箱裡… …非常危險。