Revel Hotel Minot, SureStay Collection by Best Western

NOPE NOPE NOPE!!! The pictures they have posted are extremely deceiving. Some of the rooms have been upgraded, but only part of the room. Bath tub was old, no hot water our entire stay, pool was filled with hair and the water was cloudy. Breakfast was okay - eggs were like eating rubber, waffles were decent.

Fine

Never got new towels for room requested. Some rooms had mold and smelled. Doors didn’t lock going into room

We were there for a birthday party. The gal at the front desk who checked us in was awesome. There was confusion on my part checking in and she was so very helpful. Thank you to her. I did not get her name. Bummed about that. Breakfast in the morning was good, the cook kept everything cleaned and full.

Clean property and friendly staff! I don’t love $10/extra swimmer but overall impressed!

If you’re going to advertise for hair dryer in your room accommodation then provide one!!! Also, if you have a fancy heating lamp in the bathroom for your guest to use, make sure the light bulb works!!😩

Well after 3 tries to get us a room that wasn't already occupied or that wasn't ready he finally found one. That one smelled of disinfect that someone who went crazy with spraying. I would never recommend this hotel.

It wasn't at all what I read about in the review or saw in the pictures as I researched. When we arrived to check in, two staff were arguing at the check in counter and didn't stop as we walked up. A few minutes later another lovely staff came behind the counter to check us in and looked utterly embarrassed. The room was not clean and was really run down. The curtain was being held by half of it's clips, half falling down, spots on the mirrors and the kitchenette was quite dirty. It was a full house so could not change rooms. We were there for two nights and the room did not get made up - even though the "make up room" sign was on the door the entire day. Check out said noon on ******* and by 11:01 they were knocking on the door telling us to check out. Location was great and the pool area was really nice. I was disappointed as the reviews were so positive and we're really not picky but this was pretty bad. Maybe it was just the room we stayed in as others looked happy. We had a poolside room but the door was so warped it would no longer slide open. In all fairness, the hotel was very very busy so maybe that had something to do with cutting corners.

I would stay here again just with proximity to mall and the pool side rooms. It could use some TLC, rooms are looking a bit tired.