明尼阿波利斯常春藤飯店豪華精選飯店，

I am an active duty service member on travel orders and wanted the GSA rate. The hotel staff said this is not possible because I booked through Orbitz. They openly mocked my service with an insincere thank you for your service comment ridiculed with sarcasm. I would like a full refund and want the propery removed from Orbitz listing.

Loved the room and staff! We also booked a spa experience and I already can’t wait to go back. Would definitely recommend utilizing the spa so you can utilize all the amenities!!

After check in I was sent a text message, which asked the anything I needed could be done through texts. Such a familiar way to communicate! WiFi, food, DoorDash, anything I asked was answered within 2 minutes! Only negative (and no big deal) was no ice buckets or ice machine! They did send some up to me, so that’s why this was no big deal.

I booked this stay for a friend for her birthday. The hotel staff was extremely helpful and gracious in making this a very special stay. I am particularly grateful for David at the front desk who did such a remarkable job and worked with me at every step of the way to make sure my friend's stay was special. I had a lot of questions and he was very patient and knowledgeable. Such amazing care and hospitality. My friend said the amenities were excellent, but for me, it's really about the staff, especially David, who were so, so kind and thoughtful. I highly recommend Hotel Ivy.

Very happy My wife and I had a great stay, we enjoyed the room and views and we also took advantage of the in room service for breakfast. We visited the spa for a couples massage and were very impressed.

No restock on amenities despite asking - no ice despite asking in person at the desk 4 times - no second bathrobe despite asking - honestly service was way short - baker got there $60 per day but didn't lift a finger to help with a cart to load or unload yet expected a tip - I will go anywhere but this property next time - it's actually a place ran by people that just don't care and at $400 per night - we deserve better