SureStay Plus Hotel by Best Western Keyser

I arrived at the front desk and they had no record of the reservation that I made on Travelocity! Clerk had to call her manager to figure out what to do?

Property was clean and safe location. Employees were friendly and helpful.

Staff were very friendly, helpful, and on-top of everything. fresh baked cookies adds a nice personal touch. Hotel itself is standard, well kept, and clean. Ample parking, and within walking distance of a couple restaurants and a walmart, having a car here is best. A bit pricy for a rual small town, but not expensive.

Got no sleep due to loud guests In over 70 years of travel, having stayed at hundreds of hotels in over 20 countries, never have I gotten Zero sleep due to the LOUD guests in the room next door. Loud talking, TV on Loud all night long. Complained at the desk twice. No help.

I traveled alone with my two young sons to the train in Romney, and his hotel option was clean, safe, welcoming and quiet. Breakfast was wonderful and the cookies at checkin were a fun surprise! A wonderful option where there are only a few hotels.

Stayed for a family members death.Have stayed here before for Apple Festival and to visit graveyard and relatives.