智選假日套房飯店米林 - 孟菲斯區(Holiday Inn Express & Suites Millington-Memphis Area)

Excellent location, super comfortable beds and pillows. House keeping staff very friendly and good breakfast

Clean room. Bed was very soft. Lighting limited especially in bath. Nice shower and large soft towels.

We did not like when we had to pull the doors so hard that it became noisy. We could tell the building was either old or shifting. There were never enough towels. The breakfast was subaverage

The manager was very rude on multiple occasions. Pool was dirty. Supposed to be only 4 people per room with no food or drink in pool area. There was at least 15 kids in pool plus the parents with food and drink in pool. They were all together. Left it dirty then closed the next day because of it. On all the doors check out said 12. I am a member so late check out was supposed to be 2. We were checked out at 11. Manager said she didn’t mean to be rude but was very rude indeed. When we stayed here 2 years prior it was much better.

Staff was still cleaning room an hour after I arrived. Food was left in the refrigerator and refrigerator was dirty. Women bathroom in lobby and pool area was dirty.

We had a great stay at your hotel. The front desk staff were always present but rarely spoke or even made eye contact unless you were checking in or out. This was one of the most comfortable hotel beds I have ever slept in. Our only disappointment was that we didn’t have a window with a shade that we could open so we felt like we were in a cave (room 211). The window overlooked the roof so the blinds are rolled down and secured. We would rather look at the roof and have sunlight than be in the dark. All in all a very good stay.

Cons: The rooms had some cosmetic issues with the paint & Sheetrock. The toilet paper dispenser was hanging off The wall. The pool was dirty & needed a good cleaning. My son wouldn’t swim in it due to the dirtiness. Pros: bed was comfortable & staff was nice! Definitely wasn’t worth $250 a night!!!

We had a great stay at the Hotel that night. The room was the size we needed for the family.

Clean, comfortable facility. Friendly staff. Breakfast was severely lacking compared to others I’ve had. Overall stay was fine.