We checked in July 26 for a family trip to a filthy room. Urine and feces soaked towels in the tub. Blood on the furniture and used kleenex in the box. When calling the desk the gentleman asked us to bring the towels down for clean ones. Finally we were transferred to another equally filthy room. When we went to complain we were told they were short on workers and we could just leave. We were told we would be issued a refund and to just leave. Upon leaving 2 more families were making the same complaints. A few days after the hotel told me absolutely no refunds! Stay away from this hotel!