星際埃科飯店的評論

住宿方回覆: Dear EnzoCheung,Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit, specially that you appreciated our strategic location, the rooms we assigned you and, mostly important, the kindness of our staff. We are sorry to get to know the breakfast didn't reach your expectation, but we would like to clarify that buying the breakfast is optional, you are not forced to do so and the coffee is free and there are all type of it. We are osrry if there has been a misunderstanding, we will be sure to share your feedback with our team to get better and improve!We look forward to seeing you again in the future.Kind Regards,The Hotel Management

住宿方回覆: Dear Guest,Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit, specially our position just in front of the station and the efficiency of our staff and the check in and check out procedure.We want to thank you also for the feedback about our breakfast options, we take this very seriously and we will share this with the restaurant department, in order to offer a better service.We look forward to seeing you again in the future.Kind Regards,The Hotel Management

住宿方回覆: Thank you for sharing your review! We are glad to hear that you enjoyed our convenient location near the central station, as well as the easy access to metro lines and nearby attractions. We’re also pleased that you appreciated the modern facilities, stylish decor, and the beautiful view from your room.We apologize for the issue with the beds, and we will certainly look into improving the stability of the bed setup to ensure greater comfort for our guests.We hope to welcome you again soon for another pleasant stay. If you need anything, please don't hesitate to let us know.Best regards,The Hotel Management

住宿方回覆: Dear xmtide,Thank you for sharing your feedback with us. We are glad to hear that you found our hotel to offer excellent value for money. We truly appreciate your positive comments. We also appreciate your input regarding the design and quality of the furniture. We always strive to improve our guests’ experience, and your comments will be taken into consideration as we continue to update and enhance our facilities. We hope to welcome you back in the future and provide you with an even better experience. Best regards, The Hotel Management

住宿方回覆: Dear Jenness1009,Thank you for your wonderful review.We are pleased to read of your experience with us and that you appreciated our location.We hope to welcome you back in the near future,Kind Regards,The Hotel Management

住宿方回覆: Dear Guest,Thank you for your kind review! We're delighted to hear that you enjoyed the convenience of our location, the cleanliness and comfort of your room, and the great view from the large terrace. It's also wonderful to know that our front desk service met your expectations and that you found the nearby metro station convenient for your travels.We appreciate your positive feedback and hope to have the pleasure of welcoming you back on your next visit to Milan.Best Regards,The Hotel Management

住宿方回覆: Dear 1619shunli,Thank you for leaving a 5 star rating following your stay with us.We hope to have a chance to welcome you back in the near future.Kind Regards,The Hotel Management

住宿方回覆: 親愛的 Toughbubble 先生： 非常感謝您對我們酒店的正面評價。 我們很高興您住得愉快，希望很快能再次見到您。 此致， 管理

住宿方回覆: Dear Ziziwuwu,Thank you for your feedback! Our hotel’s location, right in front of the train station, is designed to offer maximum convenience for travelers. We understand that the surrounding area can be lively, but we strive to make up for it with a welcoming atmosphere and attentive service. We hope you enjoyed the comfort of our rooms and look forward to hosting you again for an even more pleasant stay. Kind regards, The Management Team

住宿方回覆: Dear Guest,Thank you for sharing your review of Starhotels Echo. We are happy that you found our location convenient and that transportation was easy to use. It is always a plus to be able to explore the city without difficulty! We hope to see you again soon for another pleasant stay.Best regardsThe Hotel Management

住宿方回覆: Dear Pingjingdedahai,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future,Kind Regards,The Hotel Management

住宿方回覆: Dear Guest,Thank you for your review and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay.Regarding the presence of ants in your room, we sincerely apologize for this inconvenience. Ants are often attracted by food left in the room, and we have taken measures to address this issue promptly. Our housekeeping team has been reminded to be vigilant in ensuring that rooms are thoroughly cleaned and any food remnants are properly disposed of.We appreciate your understanding and thank you for bringing this to our attention. Your feedback helps us improve our services, and we hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,The Hotel Management

住宿方回覆: Dear Zoco_zeng,Thank you very much for your positive review of our hotel.We are glad that you enjoyed your stay and we hope to seeing you again soon.Best regards,The Management

住宿方回覆: Dear A lia,Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient for your stay. We truly appreciate your positive comments!We also apologize for the delay in the refund of your deposit. Please know that we take this matter seriously and will review our processes to ensure that future refunds are processed more promptly.We hope to welcome you again soon, and we are committed to providing an even better experience next time.Best regards,The Hotel Management