住宿方回覆: Dear Xiakeyimuzi,Thank you for your review regarding your stay at the Grand Hotel et De Milan.Your business is very important to us and we value your feedback.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla Falzone Director of Operations
住宿方回覆: Dear ntzhumin,we are always doing our best in order to fully satisfy our guests and your comments and opinions are very important.On behalf of our entire team, I would like to apologize for not exceeding completely your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best regardsCarla FalzoneDirector of Operations
訪客用戶
經典房
入住於 2024 年 7 月
家庭出遊
8 則評論
8.0/10
很好
發布於 2024 年 8 月 16 日
酒店房間內的空調系統非常好;
浴室空間夠寬膛;
酒店地點十分方便
酒店服務員十分友善熱情和真誠幫助
住宿方回覆: Dear Guest,We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan as well as the comments about Hotel peculiarities! It was a pleasure to have you staying with us and we very much hope to have the opportunity to welcome you back very so on!My warmest regardsCarla Falzone Director of Operations
住宿方回覆: Dear Guest,Thanks a lot for your lovely review! We are very pleased you loved your stay at the Grand Hotel et De Milan and we will share your kind words with the rest of the staff, who are always at complete disposal and really committed to personalized service.Hoping to have the pleasure of welcoming you back so on,Yours sincerelyCarla Falzone Director of Operations
住宿方回覆: Dear Guest,thank you so much for your nice review following your stay in our hotel.Your business is very important to us and we value your feedback.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla FalzoneDirector of Operations
訪客用戶
高級雙人房
入住於 2025 年 6 月
夫妻/情侶出遊
2 則評論
4.5/10
發布於 2025 年 8 月 3 日
Не соответствует заявленным пяти звезда
翻譯
訪客用戶
入住於 2024 年 9 月
商務出差
4 則評論
10/10
超棒
發布於 2024 年 11 月 2 日
不錯,位置非常棒,服務很好
住宿方回覆: Dear Guest,We are delighted to read of your enjoyable experience at the Grand Hotel et De Milan as well as the comments about Hotel peculiarities! It was a pleasure to have you staying with us and we very much hope to have the opportunity to welcome you back very so on!My warmest regardsCarla Falzone Director of Operations
YANG1984YANG
行政套房
入住於 2024 年 8 月
好友出遊
55 則評論
8.0/10
很好
發布於 2024 年 9 月 24 日
非常有特色
住宿方回覆: Dear Guest,Thank you for your review regarding your stay at the Grand Hotel et De Milan.Your business is very important to us and we value your feedback.We are really looking forward to welcoming you at our hotel again.Best RegardsCarla FalzoneDirector of Operations