We booked 2 rooms (4 people). It was paid before our stay. My business friends who would stay at the Second room missed their plane and didn’t make check in on the first day.
Second day I informed the reception about their situation for late check-in based on their next flight availability.
However, In the second day I was informed by the hotel that they cancelled the reservation of second room because of no check-in made. I went to the reception and told the situation again.
Briefly, these are our rooms whether we stay or not. Hotel management cancelled the room which was already paid in order to resell it. I don’t accept this situation! I also advised them to make the check in for my name because of the uncertainty of my friends’ arrival…
As a result my friends also informed of that situation and they didn’t want to stay at a hotel with such mentality. I made check out one day earlier and started to stay with my friends at another hotel.
翻譯
Uma
2024 年 5 月 25 日
Location is a bit far from city and airport. However, the shuttle offers transportation to airport to connect with trains; also have a bus stop near hotel that connects with trains.
Rooms were on the small side with no coffee maker or proper storage area.
翻譯
Francis
2024 年 5 月 22 日
No kettle, coffee, tea, fridge in room. Room and property are modern and clean. Restaurant is good but as everything else in Switzerland, expensive.
翻譯
Candice
2024 年 5 月 21 日
Impeccably clean and spacious enough for a family of four! Easy to access and great staff.
Can you open one in Oxford please!
翻譯
Sepideh
2024 年 5 月 18 日
Good hotel but in the suburbs of Geneva
翻譯
飯店政策
入住及退房時間
入住:15:00 後
退房時間:11:00前
櫃台招待時間:24/7 全年無休
自助入住服務亭
入住當天須提供身分證明
兒童政策
這間飯店將為兒童安排部分房型。
如果不必加床,0 至 2 歲之間的兒童可免費入住。
嬰兒床及加床政策
所有房型均不可加床。嬰兒床政策視房型而定。請參閱相關房型政策。
早餐
形式餐裝/袋裝食物
年齡
費用
17 歲及以下的兒童
聯絡飯店
成人
聯絡飯店
額外早餐費用並未包含於總價內,請於飯店另行支付。
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住宿描述
開業時間:2023
客房數量:237
飯店地理位置優越,距離日內瓦機場12km,距離Nyon7km。飯店坐落於Ville de Divonne-les-Bains邊,附近還有很多景點包括Lac de Divonne和La Villa du Lac Spa。