瑟爾馬特猶他飯店（Zermatt Utah Resort & Spa Trademark Collection By Wyndham）(Zermatt Utah Resort & Spa, Trademark Collection by Wyndham)

I called the property the day prior asking when my stay was . They told me the next day . I drove my family and I got to the property only to find out they were mistaken . That my stay was the next day . I had no choice but to pay for an extra night . What I paid for the hotel vs what we got was awful . The hotel is on poor condition . The staff acts like they are asleep have zero concern for anything . They legit could care less . Luckily we got a view of the gross unkept pond outside . Literally would never come back here in a million years . The hotel is legit depressing . Awful

Location is very cool up in the mountains of Midway. Facilities definitely a little bit older. Some normal leaks in the bathroom and loud pipes. The air filter for the AC vent looked like it hadn’t been changed in six months. Was very fuzzy with dust everywhere. Beds at least seemed very clean. Decent place overall if you’re looking for the fun out-of-the-way experience. No free breakfast sucks because you’re paying for so much compared to other nice places with free breakfast.

Staff was super friendly and helpful when we had some questions about nearby 4th of July events. Everything seemed pretty outdated overall, though. We went with my kids who were excited about the carousel only to find out it was out of service for “safety reasons”. There also wasn’t a good dining option on site for the kids. It was either the bar or expensive steakhouse. A middle option would’ve been nice. Our room was the most disappointing. There was (I’m assuming) used dental floss on the floor, the shower looked like it was falling apart. Several lightbulbs were out and the tv was humorously small for the space.

Things seem to be a bit run down. The roof in the pool i collapsing, the carousel was out of order. Not many eating amenities for kids after 2 on a Saturday. The mini golf hasn’t been taken care of in a while. Ice machine is broken and from the sounds has been for a while.

Very expensive for what’s offered. The TV was worthless. We were disappointed in the service in every way. The $50 fee already charged to my account was totally unnecessary. We will not be staying again.

Las habitaciones eran amplias y las camas cómodas, la piscina era espaciosa para la cantidad de personas que había el fin de semana que fui, los niños disfrutaron mucho esto, hermosa vista y muy muy tranquilo y silencioso, ideal para descansar del ruido de la ciudad, todo limpio a excepción de las alfombras en los pasillos que les faltaba limpieza, en general le falta mantenimiento al lugar ( techo de la piscina, alfombras deshechas en los bordes, algunos sillones con roturas). Las entretenciones exteriores todas estaban cerradas por la temporada de invierno, creo que no lo decía en la descripción del hotel.

Family friendly, lots of outdoor activities around, kids loved the indoor/outdoor pool. Was on a great location for going to the Homestead Crater Hot spring across the street.

Exactly what my family needed to just get away for the night. Kids loved dinner, swimming and mini golf.

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