薩沃伊飯店和海灘俱樂部(The Savoy Hotel & Beach Club)

Our room service was slow so they comped it. They had a fan for my husband who has COPD. They waived the resort fee. Everyone was super friendly.

Where do I start as soon as I got there that gentleman unloading my car with the luggage damaged my Rent-A-Car by allowing the luggage rack to fall into the car and making a very big dent which causes me issues and plenty of time trying to inform enterprise Rent-A-Car, what had happened vacation time wasted. Only to get to the room and I had gotten the wrong room and they said they could not move me. They had nothing else very upsetting. The entire time I was there I had no hot water and only had maid service one day. The grounds were not really kept up and the floors in the room were not very clean, and the one sofa that you got to sit on certainly needed a cleaning as well .The only positive was the pool and the beach and location. Needless to say, I would never stay there again. It was a very expensive hotel to have all these issues. The only thing they would do for me was give me back $180 for the resort fees. Oh yes, I got a Mojito on the house.

I liked Denzel, very helpful. I was promised a call though when my room was ready and never received one. Later I called the property to see if my room was ready and left a message/ no one got back to me. So, unfortunately there was no assistance with getting me a room in time. I checked in at 5:10 after a long wait. I asked to not be placed facing the parking garage and I got two rooms facing the parking lot. When I went to sit on a pool lounger with my family the gruff bartender (middle aged man in white) asked me if I was staying at the hotel, I felt insulted. I wasn’t asked if I would like a drink and for my room number or if it was my first day at the property. I was asked “ Are you staying at the hotel?”. It’s an inappropriate way to treat guests.

雰囲気は良いが窓からの景色、設備の古さ、隣　上下の音、サービスなど　いまいちまだとは言わないが次は違う宿にしたいです 立地は良いかと思います

Basic accommodation . Cleaning staff didn’t do a very thorough job and front desk girls were short and rude with me when I wasn’t impressed at check in with the timing of my room still not ready at 4pm. Wouldn’t stay here again

Wasn’t able to go was sick with Covid. They never called to let me try to cancel when both Orbitz and I called.

Hotel staff were fantastic and we loved the hotel. Denzel at the front desk was great. Had a few minor issues with our room but otherwise we would be back.

Comfortable room, beach and pool area are excellent! Staff is helpful and attentive - will absolutely stay again.

Ain’t worth the price Ridiculous resort fee -45$ True resorts charge less No food or snack options