鳳凰城邁措沃市德爾塔飯店

Take you for a wonderful stay. Great place. Cindy in the lobby was awesome. Loved my double shot coffee every morning.

My wife had a medical condition and the hotel was informed days prior that we had to cancel. Mind you, we had a doctor note and ER visit summary since we were in the ER during this time as well. They refused to refund anything and claim they didn’t know until after my scheduled check in time. They even tried to tell me that I had checked in, mind you I’m on the other side of the country between home and hospital. The hotel in Las Vegas (part 1 of our trip) immediately refunded me.

Would not provide room we booked with you (*******) would not give refund . Said they would give us something comparable. It was not. Heating was malfunctioning on last day . They sent engineering (nice person) to fix it but was unable to. Gave us some more blankets and breakfast vouchers (breakfast was sub par). Would never go back and not use Marriot again. 2nd time with marriot.

Hot lobby & hallways. Dirty towels, cobwebs in room

Property was nice. Our room was clean and we had a nice view. Evening and morning front desk were very friendly and nice, however the night audit was very rude. He seemed very agitated when our doordasher was waiting in the lobby for me to come down. He pointed at me in a very aggressive manner. The pool and hot tub needed to be clean, there was a water scorpion in the hot tub so I didn’t risk getting in either.