梅爾辛Akdeniz, Mersin University Campus附近住宿

兩顆星,因爲清潔度很好,否則將是零,但是房間實際上與隔壁房間相連。每個房間都有一個連接的房間,即使隔壁打的聲音也能聽到。有人在隔壁房間的視頻通話中說話,但又沒有隔音被吵醒。我們沿着海岸線散步的一個晚上回來,房間很熱,儘管我打開了空調。洗完澡後,我覺得這有助於降溫,臉上有明顯的汗水滴落,即使交流已經停止了。我打電話給招待會,告訴他們,所以他擺弄坐在他辦公桌旁的東西,30秒內,交流實際上炸燬了冷空氣。我不得不在午夜打電話給前台,她從那裏打開了它,這是多麼可笑,你本來會認爲客人可以選擇打開或關閉它。那是第一個晚上,讓我們看看剩下的事情如何進行。對我而言,第一印象很重要,老實說,我再也看不到自己回到這家酒店了。冰箱裏充滿了酒精,我們要求將其去除,因爲我們不喝酒。

Nicely located, easy to find and very accommodating staff who are genuinely friendly and welcoming. Apartment and rooms were clean and well equipped. For a stop over in Mersin you should feel very comfortable and safe. Free parking provided on site, several markets and hospital very close by.

Otel personeli güler yüzlü ve ilgiliydi. Oda çok temizdi diğer odaları bilmiyorum ama kaldığımız odanın manzarası harikaydı. Kahvaltı güzeldi. Otelle ilgili tek sorunumuz oda kliması yeterince soğutmuyordu. Bir yıldız bu sebepten ötürü düşük verdik.

我在希爾頓梅辛的住宿很棒。所有的工作人員都很專業和禮貌,但特別是前台的Cansu小姐非常樂於助人,很有禮貌。餐廳Ichelle的食物很好吃。餐廳的工作人員很出色,但Burak先生非常棒。總的來說,不錯的住宿。❤️

我們租了套房,一個時尚的1牀1客廳,全海景,非常時尚,房間絕對完美。我們在旺季支付了50e淡季,也許雙倍。非常值得的錢。現代化的酒店,設施很好,citycenter,beac h是2公里

Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.

服務很好,行李立即拿到,帶到房間。到處都是乾淨舒適的。早餐是土耳其的,蛋卷在你面前烤什麼。小號被選中,1個雙人間和1個單人間,我們四個,女兒很小,所以大家都沒有牀,沒有女孩的額外費用。離開後3周,我記得房間裏的抽裏留下了一個硬盤,有家庭檔案和蘋果老鼠,來了,一切都回來了。很好,我相信。@semenmainsky