Myself and my partner had an appt and decided to stay here as the photos online looked okay and it was close to where we needed to go. The first problem started when we couldn’t even see the hotel from the road, the grass was overgrown, bushes covering the signage and no lights whatsoever. We were told to check the room before we paid which was fine, we checked and it definitely wasn’t too bad nor the best but we decided for one night it should be okay. After going out of dinner and coming back we properly inspected the room and we noticed all the hair on the floor in the bathroom and in the shower, mould on the bathroom roof, the room smelt, really outdated, furniture was falling apart, the whole room was just disgraceful really. $150 was a rip off for what they were offering. After noticing the hair in the bathroom, I thought to check the bed and to my surprise there was HAIR again under the sheets and that was enough for us to speak to the guy at reception, get a full REFUND and get the hell out of there. He wasn’t going to give us a refund and when we told him to have a look at what we found he said “it doesn’t matter, I’ll just put the doona back on” implying that he didn’t care and wouldn’t clean the bed free of hair and would just put the sheets back on to cover it. Absolutely disgusting. How they are still in business is beyond me. Will NEVER recommend here and will make sure everyone knows not to waste their money.
翻譯