希爾頓歡朋套房飯店-默塞德

호텔 진짜 너무 편하고 좋았어요 아침에 무료 조식도 매우 좋아서 먹고 힘내서 요세미티 보러 갈 수 있었어요 너무 만족한 호텔입니다!

乾淨，服務好，地點方便。但房間太舊，早餐品種太少，太便宜。

The refrigerator was missing a foot on the bottom so it jiggled and almost fell out a few times of the cabinet, the door lock did not work, the phone did not work and the people didn’t have a cover over it. And the sign when you get off the elevator to tell you which way to go for your room it was actually missing our room number. It went from 300 to 318, 320 to 339.

Included breakfast was one of the best I’ve ever had. Rooms/bathroom were clean and updated and a little bigger than I imagined. Being nit picky, the bathroom door made a loud rough squeak right when closing and opening. The AC unit was loud, preventing us from leaving it on in the middle of the night to maintain a certain temperature. Parking could improve: there are huge trailer containers taking up almost half of the parking. The surrounding transient population is also a concern. I saw broken glass in the parking lot which tells me a car was broken into recently. Location was about 5-7 minutes down the freeway from Downtown Merced, which is closer to more supermarkets and food options. Overall, hotel was just right for our quick one night stay to visit UC Merced (about a 15 min drive).

It is all about the staff for me! People were lovely here and hotel staff was excellant. Concierge quality help with knowing where to dine and how to find a post office open on Saturday

I didn't like how i paid for a certain room but they didn'thave that type of room because of remodeling and they didn't notify me and switched my room without letting me know so I didn't have time to see if I wanted to stay there or find a cheaper place. Then I spent about 15 to 20 minutes arguing with ******* customer service telling me I didn't reserve the type of room i paid for. And I still don't know if the issue was resolved.