十字路口飯店(Crossways)

The place was immaculately clean and the staff were very friendly and helpful. Just a couple of things that could have been done better: 1) My husband and I used this as a little babymoon before our little one gets here in 6 weeks. We did it so that we could have a couple of lie-ins however we were placed in a room right next to the cleaners closet who banged around and shrieked with colleagues super early and woke us up both mornings shouting down the corridor and making loads of noise so we didn't get our lie-ins that we were looking forward to. 2) A silly one I know but being pregnant this made a huge difference to me, the towels were TINY. I looked ridiculous and froze to death in what was essentially a hand towel (and I'm not a big girl) but really, who likes a small towel?! If they had invested in some nice bath sheets it would have just made my stay a little nicer. 3) The breakfast wasn't great, eggshell in the scrambled and dry old bread/toast. Overall it was a nic stay but would probably look somewhere else for that money next time

Really lovely hotel. Large, very comfortable room, good menu and fantastic breakfast menu. Friendly and pleasant staff. Highly recommend.

The Crossways, was ideally located for the places we wanted to visit in the area. A bonus was the lovely view of the countryside and Glastonbury Tor.The room was very spacious and comfortable.What really made our stay perfect was the helpful and friendly staff. Everyone we met were brilliant with a special mention to Prashant the restaurant manager, Lilia and Hani. No hesitation in recommending this hotel and will return soon.

Loved staying at The Crossways. Beautiful room with a huge comfortable bed and the food was great. Emailed ahead to say it was a special occasion and received a complimentary upgrade. Really great visit, will definitely come back again if I’m in the area.

This stay was fabulous. The facility was clean and well kept. The rooms were very nice and comfortable. The dining on sight was very good and always an option for a meal when we at the hotel. The best part of our stay was the staff, they were extremely polite and attentive to any issues that we may be having.

I just like that hotel it's very nice and affordable. Very smart I don't mind to refer my family and friends. The customer teem are respectfully and brilliant. Keep up the good standard work. Hopefully to call again soon. I really appreciate everything.

Exceptional value for money, the room was huge and the service was great so many hotels ramping up there prices but I found this extremely fair we will be back for aure as it’s close to family.

Rooms are spacious and well laid out but not very sound proof. Staff are friendly and helpful and food is nice but I found too much bone in my salmon and breakfast is not child friendly.

It was the worst holiday i have experienced. First we were given 3 different types of rooms even though we paid for delux double, we were being given single rooms possibly and were told its double, the 3 rooms cost the same and yet were completely different sizes and type. The hotel could do nothing to make my stay comfortable, they were not accommodating at all. You can see in pictures, both these rooms are ‘delux doubles’ and cost a lot but the rooms are totally different, one is not delux at all. The hotel staff was extremely rude and not empathetic as we told them about any issues , the manager even made comments on our eating habits and how much we eat, leading to my partner feeling very ashamed and anxious, they did not serve our kid breakfast as they had ‘run out’ of what we asked, the staff was not remorseful about anything at all. Dont waste your money on this hotel, the views arent great, the rooms are too small, its too far from the city center which makes it even mor worthless.