孟菲斯東紅頂飯店

Schlechter Service Irrtümlich hatte ich ein Raucherzimmer gebucht. Bei der Ankunft bat ich um ein Nichtraucherzimmer in der gleichen Kategorie und musste dafür 5 € mehr bezahlen. Auch für das Deposit fallen geringe Kosten an! Das ist schlechter Service!

When I arrived the man in the lobby was extremely RUDE. He just asked for my card and Id then proceeded to hand me my room key and NOT TELL ME WHY ROOM NUMBER. He just wrote it down and handed it me. Then it’s ROACHES EVERYWHERE, PREGNANT ROACHES, FAMILY ROACHES, FAMILY REUNION ROACHES , VETERAN ROACHES ALL UP THE WALL. THE TRASH OUTSIDE MADE THE ENTIRE STAY UNPLEASANT. I WILL NEVER BOOK WITH YOU GUYS AGAIN.

Be prepared to drop an additional $100 CASH because, and i quote the manager, "this area is unsafe so we habe to ask for an additional deposit".

Was put in a room near the highway and the room wasn't noise proof for it. Everything else was very good.

No comment

I am a travel nurse at the children’s hospital here in Memphis and booked the room for 3 nights. I work night shift and was traveling in the afternoon of my first shift and was involved in a car accident. I called and emailed the hotel to let them know I wouldn’t be arriving the first night of my reservation. The lady was very rude in the phone and told me to call *******. I did and ******* called them back and she did ******* the same way. The next day I contacted ******* again about the next two nights I had paid for and they spoke to the manager and he told them I was a no show and they would not be honoring the rooms for the nights I had paid for. So, they took my money and refused to let me have a room. Too bad. I travel in every week and stay 3 nights. They lost my business forever.

I liked everything about the room: the clean mattress, the comfortable bed, and the quiet environment.

Felt like I was entering prison as well as no one came in unless she buzzed a buzzer. Just didn’t feel safe in the neighborhood.