墨爾本WG Gray Reserve附近住宿

Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

地點還不錯，CBD偏北側，鬧中取靜，附近購物中心、大小超市、車站都不遠，但搭skybus者從南十字車站換hotel transfer要注意，在第一個停車點就要下車，且停車點距離飯店要走一段，搭tram連接南十字則要擔心車次少，乘客多到爆，帶著行李肯定不便。最好是一開始就訂door to door shuttle從機場過來。無免費WiFi,無拖鞋，有些備品要向櫃檯要才有，其中一天杯子沒清，退房前一天的客房清潔無故不來，飯店退房時間寫1200，但10點多接到櫃檯電話趕退房。

維多利亞市場對面，離唐人街1公里，離維多利亞圖書館，Central商場步行距離，附近超市，地鐵，電車站幾步之遙，餐館林立，世界各種餐飲都有，地理位置很好。房間空間比預期大一點，床品乾淨，每天打掃（有些國家酒店式公寓實行2-3 天打掃一次，以省成本）前台辦理入住和退房效率高，房間有熱水壺，冰箱和保險箱等基本設施。 就是沒有行李搬運服務，房間和前台沒有秤，不能行李稱重，總而言之，這價格享受的酒店設施，服務和好的地段性價比很不錯。

我們玩得很開心🤗 他們以4個成人而不是2個成人和4個孩子的身份預訂了我們的預訂,但他們一告訴他們就把我們轉移到了同一級別的更大的公寓。一位工作人員實際上正在打掃其中一個房間,幫助我們把電視從我們的舊公寓搬到隔壁的新公寓,這與我們的關係更好。在我們昨晚,我的兒子和我去了前台接待處更換鑰匙,因爲它工作不正常,他們道歉,讓我們在晚上12點而不是上午10點退房。工作人員非常友好和樂於助人,這是一個獎金。 地方本身不算太差,但隔壁有Aldi是另一個獎金👍 感謝Milano讓我們😊 總的來說,這是我們第一次在墨爾本城的體驗很棒😀

女兒宿舍就在對面，雖然是非免費區，但走400米到圖書館就可以坐免費電車了，每天坐電車或者步行去哪裡都很方便。住了三晚，換了兩個房型，覺得都不錯，沒有評價裏那麼臟，挺乾淨。房間帶有廚房和客廳，離維媽市場很近！ 缺點就是入住幾天來沒有換過垃圾桶和浴巾，但我們也不在意，浴巾陽台上晾乾就行，就這個價格來説在市中心還是挺好的。

Aesthetically one of the nicest most comfortable places to stay overlooking the park. Just for late arrivals note no snacks or water in the room, no shops close by. Melbourne may need to catch up with the other States in fully returning to normal & prioritising needs of guests. Off a late flight, would have used drinks / snacks in the room if there were any. Early risers - breakfast not available until after 7. No alternate options.

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Lygon Lodge has always been my go to stay when in Melbourne. It has recently been sold and this was first stay since the sale. The new consortium have continued with the same warm welcome. Lovely reception staff. Improvements were noticeable. I like to stay in a particular room, and once again it felt familiar and comfortable. I have to commend the wonderful cleaning staff, each day they left my room spotlessly clean. Lygon Lodge is in a fabulous location. Close to everything the area has to offer, such as restaurants, cafes & bars, a fabulous arthouse theatre, and wonderful bookshop, amongst other fantastic shops. Public transport nearby. Lygon Lodge ticks all the boxes.

very location hotel close city, close tram ,close cafe ,close garden

I had an amazing experience staying at the Mercure Doncaster! Firstly, the room was beautiful, clean, and fit for my short-stay business purposes. What I was most impressed by however was the customer service! My colleague and I needed to find a last minute venue for a business meeting with international clients, and the staff at Mercure very kindly accommodated us with one of their available meeting rooms free of charge. The room was spacious, well-organised, modern and the technology was extremely easy to use! The staff support and amenities allowed for a seamless experience which we were very grateful for. A special thank you to Isabella, the Reception Manager who saved the day (even offering to extend my checkout time to suit the time of our meeting).