住宿方回覆: Dear Guest, Thank you so much for your thoughtful review! We’re thrilled to hear that our two-bedroom layout, along with the kitchen and laundry facilities, was perfect for your family’s stay. It’s great to know that you found our location convenient, with easy access to the Lee Museum, Chinatown, and nearby parks. We’re also glad you enjoyed the beautiful scenery from your window! Your feedback means a lot to us, and we look forward to welcoming you and your family back to Oaks in the future. Best regards, Oaks Management
住宿方回覆: Dear Guest, Thank you for your wonderful review! We’re so glad to hear that you enjoyed our convenient location near the Melbourne Museum and Chinatown, and that the spacious apartment worked well for your family. It’s great to know that the kitchen and fully stocked cookware, including the steak pan, added to your comfort during your stay. We appreciate your feedback regarding housekeeping, and we’ll certainly consider it as we continue to improve our services. We’re happy to hear that you found our rates to be great value, and we’d love to welcome you back on your next visit! Best regards, Oaks Management
住宿方回覆: Dear Guest, Thank you so much for your wonderful review! We're so glad you enjoyed our prime location – being just minutes away from Chinatown, Victoria Market, and local amenities really does make exploring the area convenient. We're also happy to hear you found the kitchenware and nearby supermarket helpful! It’s great to know that you had a pleasant stay with us, and we truly appreciate you sharing your experience. We hope to welcome you back to Oaks on your next visit! Warm regards, Oaks Management
住宿方回覆: Dear Guest,Thank you for sharing your feedback with us! We’re glad to hear that you enjoyed the spacious and clean room, as well as the convenient location close to the city center. It’s great to know that the layout was suitable for your family. We appreciate your comments regarding the air conditioner and room service, and we will look into these areas to improve the guest experience. Your feedback is valuable, and we hope to welcome you back for an even better stay in the future. Best regards, Oaks Management
住宿方回覆: Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management
住宿方回覆: Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management