墨爾本濱江公寓

1 out of 5. Will not be staying here again. Very disappointed! There are no staff on site. Our apartment has had no maintenance, shower was filthy! Cupboard doors don’t close, hanging of their hinges. Laminate peeling of cupboards in kitchen. Decor at least 25 years old, that’s when we first stayed here and decor is exactly the same. Very tired. Bedroom carpets dirty.

We had a booking for 17 flying in on the Friday but the Monday prior they cancelled our booking? This is a place that we have loyally supported for over 20+ years! No excuses offered and no assistance in sourcing alternate accommodation. The standard has been steadily dropping and it appears that maybe lockdowns were the final straw? Either way the Poor Boys have moved on and the Riverside joins the Waterside as being dead to us!

Do NOT stay at this hotel. Absolutely filthy dirty can't believe booking sites have this property on their books. Carpets filthy dirty, Mould in bathroom, filthy dirty lift, the whole place needs to be bulldozed

They cancelled our booking the day before. Maybe cause Ed Sheeran is in town this weekend. Stated they had plumbing issues on the 17th floor. We booked 6 months ago and surely there would be a room for us on another floor. But after reading other reviews looks like we dodged a bullet.

The location was very good, however ,a little noisy with trains outside window. There is no reception for you to speak with any individuals or ask questions regarding Melbourne or your stay. On arrival you try to find the apartments in Flinders Street but the entrance is in the lane, then you log in a code into a box and your key drops down, and you now need to find the entrance to the building. The address indicates Flinders Street, but this is not the case, it is back in the laneway. Directions are there but not clear, especially if you arrive late at night or are traveling on your own. Air-conditioning broke down, ensuite bathroom had no shelf in shower for incidentals, window winder broken so couldn't open window, information suggested room would have sheets changed day 4, we were there a week and nothing was done. Decor needs an update to be competitive with others in same price range. A shame but all of this needs attention.