諾特爾飯店

My 7 year old and I stayed for a Mummy daughter surprise this week and I'm speechless! I was nervous reading negative reviews and we usually stay at Crown hotels so wasn't sure if I had made the right choice. From before our stay with the wonderful Tara offering to have a kids tent set up to surprise my daughter, to the fun little emails leading up, I was getting excited. On the day the car park attendant was so lovely and welcoming as were the Cafe staff. Once we got in I actually couldn't work out which one ours was but saw the kids tent set up through the window. Opening the door to our airstreamer we were blown away! The pink was so cool, the kids set up was beautiful and everything was such high quality. Sheridan towels, amazing sheets and the coolest free mini bar! Even got a lovely hand written note and a bottle of Yarra Valley Rose to toast the Matildas that night. It was so so clean inside and regarding some of the reviews, surely people realise that they are 50+ year old airstreamers and on a CBD rooftop, the windows etc can't be immaculate but it adds to the charm The rooftop had fun games that my daughter loved and the breakfast box from downstairs was absolutely amazing. I honestly can't rave about our experience enough and my daughter has begged for us to stay again, but next time to upgrade to the airstreamer with benefits. Thanks for giving us the most magical, unique Melbourne experience. Don't be fooled by Hotel No, it's not a hotel, it's actually more special! So many extras included for a great price!

Coolest staycation one can do in Melbourne. What an idea putting airstreams on a roof top. Top 😀 The whole experience is fun. How to get in, free parking, free mini bar, the set up of the area, decoration and the shower. Yes what a great shower. Many hotels don’t have such good shower. Absolute worth doing it. We loved every second.

After booking my parents in for their 50th wedding anniversary - they were excited to see a spa photographed on the Facebook page and assumed this would be useable for all guests.. during their stay they found the spa empty and were told it was only for “certain” guests and that they should have looked up the inclusions for their room on the website prior to their surprise wedding anniversary stay! Pathetic experience. Not worth the huge cost. Rude staff. Being nice is free guys!

Booked this quirky accommodation experience for a 3 night suprise weekend getaway for my wife's birthday. While we love doing things a little differently this experience was a significant let down. Lots of upsells on the website though, free coffee's at the downstairs Cafe, unfortunately that is closed on weekends so had to wait 2 days to take advantage of that, and unable to locate many hot beverage options in the immediate vicinity, strange for Melbourne, the Airstream only had herbal tea as an option, no coffee, milk or anything else really. The HIGHLY TOUTED FREE MINI BAR, help yourself all free, consisted of 2 cans of beer, 1 bag of popcorn and 1 bottle of Pinot Noir, none of which were replenished over 3 days, except for the bottle of Pinot, which we had to ask for on the 2nd day, there isn't even bottled water in the mini bar, its just a carafe of water from the tap. It also took 2 days to get fresh towels. While they are authentic 70's Airstream vans it's a shame that they weren't retro fitted to some degree with windows that close properly or satisfactory heating. Pro's Shower had great pressure and good hot water. Bed sheets, LOVED the Bamboo bedding Con's ( a lot) Mini bar was far from satisfactory. Missing BASIC amenities, such as an iron / ironing board, storage/hanging space, in fact no coat hangers at all, just 1 hook in a small cupboard. Heating (lack of effective heating) Quite chilly as some windows weren't able to be closed. Lack of housekeeping, had to ask for everything, 2 days to get fresh towels and glasses cleaned/washed. Sadly the entire experience was a large letdown, so much so that after the first 3 hours I was seriously considering booking one of the regular hotels we stayed at.

HOTEL NO A BIG NO Dirty, deceitful, dishonest and an extraordinary bad attitude with no customer service Coffee, clean linen and face washers would have been appreciated but there response was maybe you should stay somewhere else Storage King would have been a better option and you actually know that the terms and conditions you entering into And also it is clean

We went here for my husband’s birthday, cute concept but not a nice experience. The place is run by an ego ****** who thinks her opinion is more important than customer feedback. Repeated reviews about no coffee, no face washers and dirty grey bed linen all seem to fall on deaf ears with an arrogant response. It’s a definite NO for us!