美國延住飯店 - 明尼阿波利斯 - 楓林(Extended Stay America Suites - Minneapolis - Maple Grove)

The place is in terrible shape. There are sketchy people hanging out in the parking lot all day and night. I did not feel safe here. The non-smoking room reeked of cigar smoke. The elevator is rusted and dirty. The staff were unfriendly and uncaring, more concerned with their own conversations than helping paying customers.

Worst hotel I’ve stayed in my life. I’m thankful for the ******* agent that helped resolve things, but upon arrival they wouldn’t let me check-in as they claimed I owed an additional $192 USD. I had already paid in full on *******! I ended up having to spend roughly an hour trying to work it out between them, ******* at 11pm after a full day of travels. I also had to turn on roaming on my phone which ended up costing me additional charges just so I could contact ******* since the hotel wouldn’t give me access to their internet without having a room.. which I was ironically trying to access. Even after finally being allowed into our room, guest internet never worked which further added to my roaming charges, place was just grungy.. stained carpets, dirty tub, dirty faucets, loud tenants. Tenants fighting and screaming in the parking lot. I will not be returning.

Horrible. Entire building was dirty and unkept. Took twenty minutes to get room cards as the majority of them were worn out and wouldn’t take the room code. Tile floors in room were sticky. Bathroom was filthy and obviously not cleaned in a long time. . Bed was worn out. Holes and gouges in walls in room . Trim on cabinets was mismatched and poorly repaired. This is for sure a doper hotel. I would sleep in my car before going here again.

Shabby. Not exactly dirty, but not so sure you want to walk in you bare feet either. Non smoking room in which there had been many smokers. Lots of residual smell. Check in, they weren't sure which rooms had or hadn't been cleaned. Very non professional

The only good thing I can say about this place is that it was fairly cheap. I guess you get what you pay for. The person at check-in was friendly and apologetic. The room was dirty. There were obvious" yucky" leftovers on the headboard of the bed and bed skirt. It was not stocked with any dishes. Also, those were not readily available upon request either. No toaster, no coffee pot, no hair dryer. The TVs are not smart, so no Netflix or any apps. The water never got hot in the shower. And the pressure was less than desirable. That about sums it up.

I would recommend this hotel to all my friends and family, it’s a great energy there and the handsome manager makes your stay pleasant and comforting, anytime I need something it was instantly provided without being told they’ll bring it up like some hotels do, I was put first here and that makes it number 1 in my book

I am rating this hotel excellent over all it is low budget as the price indicates but the service was great the room was large for a hotel room and was very comfortable.

Very clean and comfortable bed. Great customer service answered all our questions about WiFi ect.

The building is dirty, the room smelled, and I didn't even stay the night. I left to find another hotel.