We really liked staying at Sofitel Hotel during our Umrah in Madinah, everything was really taken care of, very satisfied, hopefully we can come here again during our next Umrah... always successful Sofitel Hotel Madinah
We stayed at Saja Al Madinah during our stay in Medina. There seems to be a mixture of reviews here so please take my feedback as a pinch of salt. We had booked a room for 5 adults and the room was spacious and wasn't cramped. The hotel location is very good and is close walking distance to the prophet's mosque. We found the rooms to be clean and tidy, what i loved about the room were the curtains which completely block out the sunlight. You wont have the slightest clue what time it is if the curtains are drawn. Overall, I enjoyed my stay and didn't experience any issues. Check in was swift. The only negative feedback i have is that the hotel was slightly pricey..
Lady Name Reema she deal with me She very nice professional in her job and caring her customer This is my 1st in hotel she try to give best available room and then she fallow everything is ok I feel proude you have staff to care customer I am very pleased and inshallah visit again Thank you so much
I stayed at this hotel in Medina coming from Mecca. The rooms are all in one floor. Same floor as the restaurant and the mall. Checking in was easy and seamless. Dian helped us and made our stay enjoyable. He went out of his way to make sure we have all we needed. Breakfast was amazing kudus to chef Hares Elsayed is definitely top class chef. Nasrulsin working hard to ensure everyone’s needs are met. Sama at the reception was very helpful and courteous. Assisted us and was always smiling and helpful. I see Leena on the main floor always asking us if we need anything. All in all the service and staff in this hotel is top notch and one of the best experiences I had in a Marriott hotel being a reward Member for the 13 years. I had a 2 bedroom apartment and was very spacious and clean. The hotel is a far from Alharam but the shuttle is always on time for all prayers. It takes 15-20 minutes. It’s connected to the mall where all kinds of food are available. I will definitely recommend this hotel and will stay here if I come back to beautiful Medina
It was a fantastic experience. Very close to the airport about 5 minutes walk, well received by the reception. The room is beautiful and the beddings and pillows are great! They have buses to and from Masjid Nabawi. They were also kind to allow late check out till about 3pm. Hanan was offered a fantastic customer service!
滿意
61 則評論
4.4/5
每晚起價
PHP 6,040
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4.5/5
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薩賈阿爾麥地那飯店
麥地那的飯店
"體驗很棒""周邊方便"
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2
4.5/5
124 則評論
艾拉夫塔克瓦飯店
麥地那的飯店
"體驗很棒""位置很好"
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3
4.3/5
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塔伊巴麥地那飯店
麥地那的飯店
"Good Location"
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No.
4
4.1/5
61 則評論
杜拉台吧飯店
麥地那的飯店
"Good Location"
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No.
5
4.1/5
64 則評論
麥地那季節之星飯店
麥地那的飯店
"房間不錯"
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6
4.4/5
35 則評論
麥地那萬豪行政公寓
麥地那的飯店
"Good Location"
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No.1
4.3/5
48 則評論
達爾塔克瓦飯店
麥地那 | 距離Almunawara Gift Shop- Alharam0.05KM
"Good Location"
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No.2
3.9/5
26 則評論
阿爾扎哈比金鬱金香飯店
麥地那 | 距離Almunawara Gift Shop- Alharam0.12KM
"Good Location"
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No.3
4.4/5
14 則評論
艾爾麥地那伊瑪爾皇家飯店
麥地那 | 距離Almunawara Gift Shop- Alharam0.31KM
"Good Location"
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No.4
4.1/5
61 則評論
杜拉台吧飯店
麥地那 | 距離Almunawara Gift Shop- Alharam0.15KM
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No.5
4.2/5
252 則評論
麥地那鉑爾曼扎姆扎姆飯店
麥地那 | 距離Almunawara Gift Shop- Alharam0.73KM
"體驗很棒""老板熱情"
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No.6
4.2/5
119 則評論
魯阿阿爾希拉飯店
麥地那 | 距離Almunawara Gift Shop- Alharam0.68KM
"Good Location"
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4.5/5
滿意
Honestly a beautiful hotel, the staff were all very respectful, kind and easy to talk to especially Masum Ahmed and Al Ameen Sarker who helped us continuously during our stay!! We had the breakfast buffet included and it exceeded our expectations everything was well served and there was various options. We stayed for 3 nights and the Elaf al tawqa hotel made our experience easier overall due to how close it was to the prophets mosaue Allhumarik, can’t wait to return!
AAbrar2483One of the best hotels near Masjid Al Nabawi! The staff are incredible! From the moment I arrived, Hassan from concierge assisted me with my bags and the staff at the reception were very friendly and they not only allowed me to check-in early but also upgraded my room with a partial Haram View! All the staff spoke English perfectly. The rooms are nice and spacious with modern furniture and the amenities provided in the room are perfect from bathrobes to multiple kits! The room was relatively clean however I’ve notice multiple finger prints on the refrigerator door as well as the bathroom door which shows those 2 areas weren’t wiped after the previous guests had left. The shower was perfect with nice hot water and the bathroom was spacious enough.
The hotel has 2 towers and we didn’t know which tower to go to so we ended up going to tower 1 were the receptionist informed us that our booking is in tower 2. I had an elderly guest with me and moving towers like this was very inconvenient. The hotel should inform the guests about the tower number and parking instructions before arriving at the hotel.
The hotel is very close to the Haram with just 6-7 minutes walk to both the men’s and the women’s entrance (door 11 and 12). Upon returning to the hotel, the staff were promptly situated outside the elevator doors assisting guests with the elevators.
About the breakfast. It was fantastic! The options available were great and included selections of
cold appetizers, bakery items, main courses including french toast and pancakes. The breakfast staff were very friendly and efficient and they never said no, especially Riaz he served us coffee and hot chocolate. The items were being refilled quickly. The 2 ladies welcomed us for breakfast with a huge smile.
Suggestions to improve breakfast:
1) there was no live cooking counter for omelette. The omlette was being cooked in the kitchen and was being stocked in the hot plate. It would be great if the hotel could consider introducing live counter for omelette as it really would help us guests to make the perfect omelette for ourselves and eating it warm and fresh. Other hotels do have a live counter.
2) Though all the breakfast items were great, the French toast wasn’t good at all! It didn’t taste like a French toast. The sambosas were undercooked and very chewy so wasn’t able to eat them. Improvements on this will make the breakfast experience perfect!
One more thing to add is that the staff not once said “No”. They always accommodated our requests whatsoever. I asked the reception for a plastic chair for my elderly mother to sit and take a shower, thought they didn’t have it, they offered us to switch to an accessible room with no additional costs!
The hotel is not very busy and crowded as I didn’t see any groups here. I hope the hotel can maintain this very same standard or else it’ll be very easy to be like the other hotels who don’t care about guests.
All in all, I’ll definitely choose Al Manakha Rotana again on my next trip to Madinah and wishing this hotel success!
訪訪客The hotel was beautiful, from entrance to lobby to room. It was 14 mins walk from hotel to Masjid e Nabwi. The service was great. There was a bell captain Sezzat, especially he was very good in service even he arrange ziyarat for us with a good driver and help us to chose the room with better view. He was very active and energetic more than his job he was doing. If you'll find him take his hospitality you'll love it. Highly recommended!!!