約翰斯敦飯店

Fabulous stay. Food is fantastic and the staff are very efficient.

The food was terrible,we waited over an hour then when it arrived it was over cooked,I had steak they took it back and the next one was the same,the manager was very nice about it,then an alarm went off in the early hours,was very disappointed with the whole experience,we won't be back.

Terrible experience Booked for a spa break - arrived and the spa hadn’t remembered our booking. They were very polite and apologetic, gave us a free lunch. The thermal area was busy - just felt we were in a conveyer belt. Had booked this hotel as the new parterre cocktail bar is very appealing after our spa - so our spa appointment was cancelled then there was no access to the parterre bar due to a private function. I had contact the hotel directly prior to booking our spa break and they said no reservation was required. No one at reception had informed us of the parterre bar being closed for a private function nor did staff advise to reserve a table for dinner, We sat outside enjoying the sunshine. At 8 we joined the queue for dinner- where the hostess told us to sit at the bar and it was our responsibility to come up to her Frequently to remind her to seat us for dinner. We sat at the bar surrounded by empty glasses. The whole bar was covered in used glasses. We noticed an empty table behind us but was told by the hostess it’s not free. 40 mins later a waitress passing offered us the free table. Service was poor , staff are so lovely but obviously need training. No cutlery no napkin , food was poor , we were so underwhelmed we decided not to have the facial the following day. Our girlie catch up was a let down. The room was beautiful and clean . The bed and pillows were so comfy- we slept very well. Unfortunately when trying to cancel our facials spa staff wanted to charge us €140

One-night last minute stay. Hotel rooms were on very poor and weathered condition. Room smelled of B.O. Coffee water maker had a film Inside. However staff was great and bealfast was excellent. Beds were comfortable.

Wouldn’t recommend Unfortunately this stay was not as we had hoped, room size was decent but bed was very uncomfortable (it felt like we slept on plywood). Couldn’t fault the breakfast food, but the service was very slow, ordered pot of tea, which we had to repeatedly ask for and it eventually arrived once we had finished our breakfast. We would not recommend eating in the coach house restaurant, the service was extremely poor mostly down to being majorly under staffed, and the food was terrible. The fish and chips were basically overcooked oven ready-meals, and the Caesar salad came with chicken that was so hard it was mistaken for being croutons. Overall, it was overpriced for the quality we actually got for the 2 night stay.