We booked based on reviews and no matter what people put here...perspective is reality. This isn't a fake review either nor did anyone or any other competitor pay me to write this. I don't typically review but this had to be said. My wife, daughter and I came to help her get set up in her apartment before starting back at college again. Checking reviews to make a decision are deceiving and worthless....so here we go, location bad, AC didn't keep humidity out of room, mattress was lopsided and uncomfortable (slept horrible), bathroom was still dirty, girl at front desk told my daughter....”breakfast is light in a small area”. I walked in the next morning looked to see for myself and it was just as described, got a cup of coffee and walked right out...ended up throwing out coffee as it was not good and we went to eat somewhere else. I decided we weren't going to stay another night as we had booked 2 nights. Called front desk to see what can be done and because of price we paid which was $109 with tax per night for a 2 queen room we could only get credit for leaving early. I asked guy at front desk how much is same room rate if we didn't get reduced rate...he said about $120 a night with no taxes. We stayed in a 2 queen room at Holiday Inn Express Pharr for $144 which included tax regardless with possibility of losing out on $109 was so worth it....clean, comfortable bed, more spacious, great breakfast and so on. It goes without saying...”you get what you pay for”. I got my credited night notice via email to use before 10/31/23 and that money is gone as I will never stay there again.
滿意
100 評價