翡翠灣悅宜灣飯店-全包

Buen servicio, restaurantes con comida muy variada, hau varias alberca tanto familiares y tambien para solo mayores de edad con servicio de bar en alberca

Comida regular / medio. Les falla Fon pocas cosas que pueden hacer diferencias, por ejemplo .. carne de hamburguesas , muy mala. Creo no cuesta mucho conseguir una mejor carne, y un mejor pan.

Excelente

we were in room 2211, the room was beautiful. couldn't get in the pools there were so many people, all chairs were taken, the pools had warm water. the only place we at every niught was Tabasco. What a wonderful crew and good food. The chef Patrico was outstanding. the other buffets for lunch and dinner were not good

My main complaint is the low quality alcohol served; food was average and repetitive; very crowded place with full elevators, lines to eat, noisy.

Out of the 4 nights we only had a good night sleep one night. Out bedroom was located on the 18th floor and there was so much music and cars partying on the block behind us until 2am-4am. We called the front desk multiple times and nothing could be done. Not too good for a 5 star resort. On one night my husband and I got stuck in an elevator that wouldn't open and we were panicking inside. We told a worker at the hotel and was just dismissed like nothing. We tried reserving for restaurants that needed a reservation and the app never had openings. The bed comfort was 100% BAD. The bed was so bad. Hard on one side and super soft uncomfortable on the other. NO premium drinks at all. Champaign for my birthday wasn't even an option. The front desk employees need more customer service. No one made us feel like a "resort 5 star experience".