Moved our room at 8pm to the Fairfield side of the hotel because of hotel issues. They moved us from a room with a bed and sleeper sofa to room with 1 bed and we had 2 kids with us (4 people total) All other nearby hotels were booked. We had to send one of our kids to sleep at their Uncle’s house 45min away so nobody had to sleep on the floor. They didn’t even have a roll away to offer. Only gave us a small “discount” on the room which is completely unacceptable but we were in a bind with it being late and not wanting to relocate with an infant. Would not recommend. The manager originally said he was giving us a discount, then didn’t. And then a very nice woman at the front desk ended up working out a deal for us. While we appreciate the discounted room, it didn’t save us the hassle of having a kid have to go sleep somewhere else on vacation, it messed up our Sunday plans—- but we were honestly just lucky we even had the option. The room truly should have been free for the inconvenience.
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