住宿方回覆: Dear Guest,Thank you for taking the time to share your experience. We are delighted to read that you enjoyed your stay with us. Indeed, our team is always available to help on any subject during your stay. We hope to have the chance to welcome you for your next Marseille stopover.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager
住宿方回覆: Dear Guest,Thank you for your wonderful feedback. We’re delighted that you enjoyed our location, decor, and breakfast with its stunning view.Your kind words about our team mean a lot to us, and we hope to welcome you back soon for another memorable stay.We really hope to have the chance to welcome you for your next Marseille stopover.Best regards,Adèle PETIT-MAIREFront Office & Guest Experience Manager
住宿方回覆: Dear Guest,Thank you for taking the time to review your experience.We are glad you enjoyed Marseille city that much.We really hope to have the chance to welcome you back for your next Marseille stopover.Kind regards,Adèle PETIT-MAIREFront Office & Guest Experience Manager
住宿方回覆: Dear Guest,Thank you for taking the time to share your experience.We are trully sorry to read that your experience with us did not meet entirely your expectations.However we are glad you had a good time in Marseille.For your information, we are renovating our establishment en will offer 26 new rooms. Moreover, we are currently renovating our breakfast room and bar.We hope to have the chance to welcome you for your next Marseille stopover.Adèle Petit-MaireFront Office Manager
住宿方回覆: Dear Guest,Thank you so much for your feedback.We are delighted that you enjoyed Marseille, even more than Nice !We really hope to have the chance to welcome you for your next Marseille stopover and that you will have more time to spend in our establishment.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager
住宿方回覆: Dear Guest,Thank you for taking the time to share your experience.We are truly sorry to read about this incident. Please rest assured that our team strives every day to provide a high level of service.This situation does not reflect the standard of quality we are committed to.We sincerely hope to have the opportunity to welcome you again in the future and to regain your trust.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager