馬拉喀什鄰近Chez Rahal的飯店

我們入住了豪華房,真是一次可怕的住宿。首先,豪華房大樓是離酒店最遠的建築,當我們到達房間時,從陽台看到的景色是建築工地和停車場。我們的房間有一股特別濃烈的醋味,我們要求搬房間。我們被告知每個豪華房間都賣完了,第二天就可以搬房間了。第二天來了,我們沒有接到酒店的消息。每次打給客人服務的電話至少要花3-5分鐘,直到有人接電話或回電話。我們還打開了回酒店房間,打掃的時候好像客房部並沒有真正關上我們的門。我們昨晚的A/C好像不行了,我們給客人服務打電話,我跟的女士告訴我整個酒店都關機了當被問到爲什麼或者什麼時候會打開它時,她突然打斷我說我要把你轉到前台。我在電話上等了至少2分鐘,然後前台有人接我的電話,他告訴我有人會來檢查我們的空調。我們喜歡住在不同國家的不同的酒店,與其他酒店沒有任何問題。然而,馬拉喀什,我們在莫文皮克的住宿非常不愉快,工作人員似乎一點也不在乎。這是一次非常糟糕的經歷,希望酒店管理層能爲其他人帶來更好的體驗和改進。

可愛的會推薦。便宜和開朗。不知道爲什麼人們對這個地方如此消極,我會再次入住這裏。乾淨,每天鋪牀,乾淨的毛巾,友好的工作人員。距離廣場和露天市場步行20分鐘。拐角處下牌,賣很多啤酒,葡萄酒和烈酒。£11.00,一瓶酒和六瓶啤酒。強烈推薦!!!

Solid hotel in a fairly good location, around 10-15 minutes cab from the old town. Next to a noisy road so defdinitely get an inside-facing room. Basic hotel gym (very basic) and nice pool. Breakfast is great! WiFi is good also.

We have recently stayed at this hotel and had an amazing time! The rooms are very comfortable, the food is great (amazing choice for breakfast!), the indoor heated pool is amazing and relaxing, the outdoor pool is spacious and relaxing and the sun-beds are very comfortable. The hotel is in a great location, walkable to a mall and many restaurants. A special mention to all the staff members who work here- they are so helpful and friendly! We especially want to mention the following staff: Fatima at reception was very welcoming, Mohammed for his amazing tea and friendliness, Assam and Ismail for being so helpful and friendly at concierge, Abdul Kareem for being great at the pool side bar, Madi for being a great recreational manager, Loutfi for being very helpful in the bar and Essafi for being a helpful security man! You all made our visit so special! We recommend this hotel for great service, food and facilities!

this is my seventh visit to this hotel; it was brilliant as always. the rooms are super clean and well handled by the cleaners (especially Najat). All the staff are amazing and the entertainment team are very welcoming. 10/10 would recommend.

我們早上入住,我們非常感謝他們允許我們這樣做。即使我們意識到我們的預訂存在問題,每個人都是如此的善良和樂於助人。他們和我們合作,從不試圖對我們的錯誤收費,即使他們確實可以這樣做(特別是當我們的旅行社花了幾天時間才修好它)。食物很好吃,每個人都很友好,樂於助人。我們還在水療中心接受了按摩,非常開心和放鬆。在我們外出旅行時,他們甚至免費幫我們拿了幾天行李。他們給我們的下半段住宿的房間比前半段更漂亮。他們正在整理游泳池,我們非常喜歡坐在那裏,儘管他們鋪的瓷磚更漂亮(酒店雖然很漂亮,比圖片更漂亮)。我會說網絡密碼一直過期,這很煩人,但他們總是給我們一個新的代碼,除了輕微的不便之外,沒有任何問題。我們一定會回來的。

事後看來,我讀過這家酒店的一些評論,我在這裏住了幾天後的結論是,他們絕對沒有給酒店應有的正義。是的,酒店很舊,可能這裏缺少一些瓷磚,或者有些牆塞沒有100%坐在牆上。但通常這不是一個問題,如果你問工作人員,他們都很友好和樂於助人,就無法解決。在馬拉喀什有一個大家庭,在過去的30年裏每隔一年來這裏旅行的經歷,這在馬拉喀什的酒店裏並不尋常,除非你住在絕對高端的酒店,這可能花費很多你的小財富花園是宏偉的,有一個寬敞的游泳池區,友好和樂於助人的員工,解決你可能遇到的任何問題,良好的食物和公平的價格。房間寬敞通風良好(我讀過很多人抱怨空調,我可以說摩洛哥是地球上最溫暖的地方之一,特別是在夏季,這不是任何東西,即使是最好的空調可以解決)唯一的缺點是酒店周圍的區域曾經是一個“高檔”區,有很多豪華酒店,不幸的是,過去幾年該地區一直在衰退,使其“死亡”這意味着你必須找到出租車去任何有趣的地方,這不是一個大的成本(20Dh-40dh),但如果你由於缺乏大出租車而旅行超過3人,而且小出租車只需要3人,這可能很棘手。但我猜TIA(這是非洲)泳池4/5星-缺瓷磚/裝修花園5/5星-大而完美的孩子在嬰兒車小睡 4/5星-小裝修問題減一 員工5/5星-友好,阿拉伯語/法國語和英語價格/價值5/5明星都非常有幫助和好

我在馬拉喀什索菲特酒店一直是常客,12年多來,體驗一直是一流的 - 這是我在馬拉喀什最喜歡的酒店。

位置很棒,一切都很好,整潔,沒有進入豪華(這是價格點的預期),工作人員也超級樂於助人加上含早餐是一個不錯的接觸(在我逗留期間,它是咖啡/茶/橙汁與麪包/煎餅和蜂蜜/果醬/黃油) - 連同你可以直接預訂的旅遊(我也有一個很好的經驗與司機和導遊)使它讓你在逗留期間沒有什麼可擔心的。浴室設置也很乾淨,放在一起很好,這是一個巨大的加分。也喜歡露台。絕對推薦。

Very poor I would rate this 2 star resort and that too is being generous, firstly the bedding had old stains, no kettle in room, fridge did not work had to call reception 3 times for someone to eventually replace the fridge along with the air con also, food choice was not a lot and mainly Moroccan dishes would be nice to have some international food choices the restaurant was small which led to big queues which still people would push in, the tables were not cleaned properly, again for a 5 star would expected drinks to be served but you would again have to queue to get ur drinks and staff did not speak English the snack bar staff always seemed fed up with making drinks all day and the worst mojitos cocktails iv drank. The food was not the best either iv eaten into chicken that was undercooked, omelettes full of egg shells.The snack they serve between 5-6 in the very small cafeteria is ridiculous how everyone would swarm the place pushing and shoving to get a snack sometimes u would be left with nothing. The spa again for somewhere that considers its 5 star is very poor and below average. Only place you can sit and have drinks is outdoor the heat was too much wanted to sit indoors but they have no place unless you sit In reception. I think this resort is more catered for the locals than international people.