海爾斯巴碼頭和度假村

Rented multiple cabins and immediately regretted it when we got there. This place could have so much potentially but it is run down and outdated. I looked in 5 of the 7 cabins that were rented by our large family and every single cabin was filled with issues. You should not advertise your "newer/updated" cabins on your website. It's is extremely misleading. What you charge for what is offered is outrageous! Call it "redneck" whatever you want, but to me its just an excuse to offer the bare minimum and rip off families trying to have a nice vacation. Wasps nest all around the cabins, multiple family members stung, broken furniture, rotting floors, toilets barely worked, no air in bedrooms, broken smoke alarms, broken cabinets, garbage in the river around the house boats, no water at times, mattresses that are completely sunken in the middle, and honestly so much more. We honestly tried to make the best of it, but there was so much we couldn't overlook that we couldn't get on the road back home fast enough. Instead of insulting people who are trying to give you honest feedback on your property I would listen and start making improvements. We will ALL be taking our money somewhere else next year. To note I never leave reviews for anything, but I had to here. Hopefully you guys start taking feedback seriously and are upfront with your guests about accommodations. Also no refunds policy is wild since you guys obviously know there are problems with your cabins.

We stayed 3 nights at this place . The cabin was clean , well set up for our time there . The bed was comfy and provided a good night's sleep . It was awesome to wake up to the view of the lake and the mountains around us . We loved fishing from our front porch , and caught our first ever large mouth bass . The staff was wonderful , very friendly and helpful . We stayed at other fish camps this summer , and this one did not disappoint us . It was exactly what we were looking for , R&R .

Let me preface this by saying, I used to live in the Marion County area several years ago, so I’ve seen the changes over time that this place has had, and it’s not many. We were invited by family in town to come stay at a floating cabin. Let’s start there. They really missed the mark on the views. The unit should be turned around so the bigger porch/deck, is facing open waters and the mountain vs the marina. The unit itself was nice, small, but clean. Would rather have had an extra couch vs the indoor dining room, but I digress. The refrigerator is terrible so bring a cooler with ice. The pool area is decent, but the pool was a little dirty. No funny smells or anything just bugs and leaves. I really can’t tell what they’re trying to do with this facility. They have ample space and opportunity to make something nice, especially with the high end mountain homes coming in, but it just feels like they’re trying to do too much in different areas. Been this way for years.