JW萬豪馬克島海灘度假村

Stayed while attending a conference. First time I have stayed at a JW Marriott Hotel. Not particularly impressed. Staff at front desk were accommodating and helpful, thank you. The food for the conference was good. Lots of salad and ran out of beef often creating a bottleneck. Chose fish option (was delicious, grouper, mahi, and tilapia) but inconvenient. Room was ok, average at best. Tired, facilities needs to improve the room conditions. There were many minor but obvious improvements needed in room, especially trim and moldings. As a professional contractor, I couldn’t help but notice the poorly installed moldings, trims,and baseboards. Food in restaurants was expensive and ok, as well as the service. The hotel is in the middle of nowhere. If you need anything, be prepared to order from Instacart. No store on the property. Needed distilled water for my CPAP. Had to order from Walmart and get delivery. I have stayed in many hotels in my life, all over the world. This is a 2 start hotel that is tired. With the amount of money they charge and nitpicking charges for everything they do, it has the potential to be the luxury hotel it claims to be. Take some time to inspect the property and DO NOT overlook the most minor details as they are what really count. Next time, I will stay elsewhere. My apologies to anyone offended by this review. It is honest and I hope it helps and makes a difference.

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