豪華貝斯特韋斯特飯店

We needed a spot to rest over night and this was the best location for it. Check in was super friendly and the sleep was OK, except for a decent amount of highway noise. The hotel itself is quite in need of a refurb, but it’s clean. We appreciated the overnight security in the parking lot for our RV a lot! Would probably return when making the trek from SoCal to NorCal again.

Gross. Poor service. Cockroaches around pool. AC doesn’t cool. Guests allowed to smoke all around premises, in pool area. Stinks like smoke the minute you walk in the lobby. Rooms smelled weird.

I'm a loyal customer to the Best Western brand as I sue the hotel chain throughout California, Oregon and Nevada for overnight and extended stays for my associates working away from the home office here in Sacramento. The reservations are easily made online with a quick follow-up call to the chosen hotel for an authorization. The BW Luxury Inn was a great choice for an unplanned overnight stay for an associate returning from the South Bay area. Rooms were great along with exceptional customer service. I plan to use them again.

Rooms were spacious, modern, exceptionally clean. Safe neighborhood conveniently located for food, gas and shopping. Outside areas were also clean and quiet. I will definitely stay at this property again.

Thank you to everyone at this hotel for going above and beyond to make our stay inviting and welcoming. The hotel was clean and comfortable.

Unfortunately, the higher hotel management ignored my do not disturb sign while I was on night shift, did not apologize for waking me and cutting my sleep for the day extremely short, and being overall aggressive about cleaning the room. I had to tape notes to the door to avoid being disturbed despite Crystal putting internal notes on my room files. It was unacceptable to ignore a do not disturb sign so aggressively. The housekeeping service aggressively knocked, was trying the door, and someone called the room which eventually woke me up. Everyone was extremely combative that day (5/16) about getting in to clean. I still do not understand why they had to wake me up because my colleagues rooms were not cleaned.

Front desk is rude and eggs were no good taste awful front desk has a wrong face mad looking face all the time and she really rude. Not coming back here anymore. Came in around 3:15 pm. The only good thing about this is the drinks maybe more options on cereal as well

Nice enough stay in a common Best Western, but just advertising hype to identify as a luxury hotel. Just admit it is standard and stop trying to charge a higher price for rooms that are just basic and not really special.

Not our favorite hotel. A King suite on second floor next to elevator. Had asked for a quiet room top floor. When we got to the hotel nothing else was available. Air con noisy and went on and off loudly all night long. Wore shoes in room as carpet was so dirty. Breakfast late in morning not appetizing. Food not hot at all. Staff was very nice- but not enough for us to return.