不論是商務還是休閒旅客,萊昂納多飯店曼海姆城市中心都能讓您的曼海姆之行變得更加美好而難忘。飯店地理位置優越,駕車至曼海姆火車總站僅需600m 。旅客們會發現Glaskubus - Denkmal fur die judischen Opfer des Nationalsozialismus、Paradeplatz和Grupello-Pyramide距離飯店都不遠。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱和空調。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。在空閒的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Bustan(中東料理)、Azteca Mexicana(墨西哥菜)和Hemingway's(墨西哥菜)也許是可以讓您找到答案的地方。優美的環境,再搭配上細緻周到的服務,飯店的休閒區定能滿足您的品質需求。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。飯店提供的乾洗服務,讓您的旅途更加方便。
BB S2024.04.02
A Grave Disappointment at Leonardo Hotel Mannheim City Center... Having made reservations for a suite at the Leonardo Hotel Mannheim City Center for our stay from April 5th to April 7th, 2024, we were looking forward to a serene weekend break. Our booking was made on January 5th, 2024, ensuring that we planned well in advance for what was supposed to be a relaxing retreat. Imagine our astonishment when, merely a week before our arrival, we were bluntly notified that no rooms were available. This abrupt notice came as a complete surprise, especially considering our early reservation and the clear communications we had with the hotel subsequently. The hotel's sheer lack of initiative in offering us any alternative or solution was thoroughly disheartening. Our booking was summarily cancelled just days ahead of our intended visit, without any prior consultation or effort to accommodate us in any way. Though they stated there would be no extra charges due to the cancellation, this scant consolation does nothing to alleviate the profound inconvenience and utter lack of professionalism we encountered. I am profoundly disappointed by this experience. The absence of service was not just poor; it was completely lacking. This incident has entirely deterred me from considering a future stay at the Leonardo Hotel Mannheim City Center, and I strongly advise potential guests to reconsider their options. The failure to demonstrate any form of empathy, understanding, or competence in customer service throughout this ordeal was not just surprising; it was unacceptable. Sadly, it is clear that this establishment does not value its guests or their experiences.
對於想要捕捉曼海姆城市風采的旅客來說,萊昂納多皇家曼海姆飯店是一個理想的選擇。飯店地理位置優越,駕車至曼海姆中央車站僅需700m 。旅客們會發現Wasserturm Am Friedrichsplatz、曼海姆美術館和曼海姆水塔距離飯店都不遠。在空閒的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Bustan(中東料理)、Azteca Mexicana(墨西哥菜)或Hemingway's(墨西哥菜)品嚐下一流的推薦美食。對於顧客來說,可以在健身室享受鍛鍊的樂趣。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
2023.07.04
We came two hours early. In all hotels we were when a guest arrive, the try to finish its room earlier. Not in this hotel. The check in starts at 15:00 to all guests. Hotel management prefers to se me sleep on a couch in the lobby and not resting in their room. So we will wait patiently untill 15:00, and then wait in the line to get our key. Room is OK. No ventilation in bathroom. Coffee machine - really disgusting. We did not try. Location: Perfect for our personal needs Parking: Public parking with a direct connection to the hotel. We were told the price per day is 12 EUR. We stayed less but paid more. 20 EUR. Never mind. General look: Decorated. Nice. Next time in Mannheim: not at this hotel. Date of stay: June 2023
Lage sehr zentral. Sehr Gutes Preis-Leistungs-Verhältnis. Mitarbeiter sehr freundlich. Zimmer groß, ruhig und sauber mit allem was man braucht. Frühstück für den Preis wirklich gut und vielfältig. Insgesamt sicher eine Empfehlung.
This was a real surprise, we booked last minute a good price. The staff were 1st class smiley and efficient. The room modern and clean. The breakfast was outstanding. Plenty of vegetarian choices but ham on the bone and whole salmon for the meat eaters. We got a tram from the station which took 5 minutes.
The staff here was very welcoming and kind throughout the stay. We arrived very early and were very tired and they worked hard to get us in our room as soon as they could. Our room was great, very large by European standards. We had a full kitchen as well which was unexpected. Nice soaking tub, blackout curtains, good linens, etc. It is a skip to the train station and convenient to stores and restaurants. HIGHLY recommend the food in general, breakfast was amazing. Dinner was even better, the menu does not do it justice. We order pasta and it was presented tableside in a huge parmesan wheel!! I forgot the great cocktails. I would go back in heartbeat, very cool decor and vibe all around.
訪訪客用戶The beds were infected with bugs, mosquitos and non working AC. This was perhaps the worst Accor hotel I have ever stayed. We booked two rooms . After check in we realized the ACs were not working. In the meantime bed bugs started biting my small daughter and wife. After complaining the front office changed the room which had mosquitos. Whole night got bitten by mosquitos. In return the hotel manager started saying due to summer if the insects/mosquitos come, what can we do. I would have expected at least with some compensation. The bugs were so bad that my daughter needed extra medical help from the doctor. I saw guests checking in with large dogs in their room. Horrible ! Never ever stay at this hotel. This is not a hotel but a cheap lodge. #Accorhotels please renovate the hotel before offering to the guests.
Es war alles sehr gut. Freundliches Personal und top Lage. Sauberes Zimmer mit schöner Terrasse. Sehr zu empfehlen an alle die ein gutes Preis Leistungsangebot wollen. Zimmer wie auf dem Bild und unproblematischer Check in sowieso check out