曼海姆基督教堂附近住宿

We came two hours early. In all hotels we were when a guest arrive, the try to finish its room earlier. Not in this hotel. The check in starts at 15:00 to all guests. Hotel management prefers to se me sleep on a couch in the lobby and not resting in their room. So we will wait patiently untill 15:00, and then wait in the line to get our key. Room is OK. No ventilation in bathroom. Coffee machine - really disgusting. We did not try. Location: Perfect for our personal needs Parking: Public parking with a direct connection to the hotel. We were told the price per day is 12 EUR. We stayed less but paid more. 20 EUR. Never mind. General look: Decorated. Nice. Next time in Mannheim: not at this hotel. Date of stay: June 2023

一切都很完美。現代別緻的客房和 美味的自助早餐和額外的單獨新鮮烹製的菜餚。

A Grave Disappointment at Leonardo Hotel Mannheim City Center... Having made reservations for a suite at the Leonardo Hotel Mannheim City Center for our stay from April 5th to April 7th, 2024, we were looking forward to a serene weekend break. Our booking was made on January 5th, 2024, ensuring that we planned well in advance for what was supposed to be a relaxing retreat. Imagine our astonishment when, merely a week before our arrival, we were bluntly notified that no rooms were available. This abrupt notice came as a complete surprise, especially considering our early reservation and the clear communications we had with the hotel subsequently. The hotel's sheer lack of initiative in offering us any alternative or solution was thoroughly disheartening. Our booking was summarily cancelled just days ahead of our intended visit, without any prior consultation or effort to accommodate us in any way. Though they stated there would be no extra charges due to the cancellation, this scant consolation does nothing to alleviate the profound inconvenience and utter lack of professionalism we encountered. I am profoundly disappointed by this experience. The absence of service was not just poor; it was completely lacking. This incident has entirely deterred me from considering a future stay at the Leonardo Hotel Mannheim City Center, and I strongly advise potential guests to reconsider their options. The failure to demonstrate any form of empathy, understanding, or competence in customer service throughout this ordeal was not just surprising; it was unacceptable. Sadly, it is clear that this establishment does not value its guests or their experiences.

酒店位置不錯，就在中央火車站旁邊，乘火車去海德堡很方便，去室內主要景點都步行都很近。停車場就在酒店旁邊。 酒店大堂有免費的飲料可飲用，大堂隔壁的餐廳也想不錯，在這裏宴請德國客廳人也很上檔次。

Lage sehr zentral. Sehr Gutes Preis-Leistungs-Verhältnis. Mitarbeiter sehr freundlich. Zimmer groß, ruhig und sauber mit allem was man braucht. Frühstück für den Preis wirklich gut und vielfältig. Insgesamt sicher eine Empfehlung.

房間,接待入口,樓梯下的自行車儲存,減少到重要的設施概念-新和不錯。接待員非常有幫助。不幸的是,早餐令人失望。沒有動機的早餐工作人員。我們要求把桌子打掃乾淨,因爲所有的桌子都被佔領了或沒有打掃(很多和很多不乾淨的桌子)。早餐女士指着她說負責清理菜餚的早餐紳士。過了一會兒桌子被打掃乾淨了。自助餐太小了,這麼多客人。工作人員在把菜清到手推車上時做了一張不感興趣的臉。這是我們體驗過清掃手推車的第一家酒店。對工作人員來說很好,因爲他們不需要攜帶盤子。早餐選擇不足以滿足這一數量的客人。由於無組織,不整潔,無能,不友好的早餐情況,很多客人看起來不高興。

tolle Lage und Ausstattung, freundliches und hilfsbereites Personal, saubere Zimmer und super Frühstück - ich war rundum zufrieden und komme wieder 😀

從我們到達酒店的那一刻起,酒店工作人員看着我們,他們真的很殘酷和侵略。不過我們的假期是11月23日的,酒店今天解僱我們,因爲他們指責我們在房間裏吸菸。他們強迫要求250歐元,並通知他們與女的聲明保持了一份報告。我們不明白他們的行爲。雖然我哥哥知道一個外國語,但他希望自己擁有權威,但他通過除官方的態度繼續積極態度。酒店工作人員從我們入住那時起就表現暴,攻擊性。雖然我幾年前出生和妻子同住曼海市,但我曾被控在房間裏吸菸,儘管我們假期是2月11日的他們強迫要求250歐元。第二天下午去別的城市,我和妻子正式出門,寫信,代理,他們宣佈他們用房服務員的聲明,我們不明白他們的態度,我們遇到了語言問題。我哥哥知道外語,但接待負責人卡羅琳女士正式了,把電話關了她的臉。儘管我哥哥想和官方談談,但最後他和董事們見面,但是先生地走近了,他也說過,尤其不應該和人和土耳其人一起走,你會很!!!非常但非常糟糕的工廠!!!!!

This was a real surprise, we booked last minute a good price. The staff were 1st class smiley and efficient. The room modern and clean. The breakfast was outstanding. Plenty of vegetarian choices but ham on the bone and whole salmon for the meat eaters. We got a tram from the station which took 5 minutes.

曼海姆拉瑟斯美居酒店有點陳舊,但仍然還可以,非常實用/功能,適合在曼海姆住宿。位於市中心。友好的工作人員。乾淨。公共交通的接入有點棘手,要麼從主站步行25-minute,要麼電車/步行的組合。開車到達要容易得多,他們有車庫(雖然不知道成本)。夏季期間入住的一件不錯的事情:可以在酒店打開窗戶呼吸新鮮空氣。缺點:房間沒有保險庫。