馬尼拉飯店的照片

住宿方回覆: Dear valued guest, Thank you for taking some of your precious time to share with us a review of your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay/visit. FYI, we do have dining outlets/restaurants inside the hotel: we have an international buffet, a European/French cuisine fine dining, Chinese restaurant among many others so it shouldn't be difficult to look for places to eat. We also offer free shuttle service in going to two different malls such as SM Mall of Asia and Robinsons Place Manila for our checked-in guests so that going to shopping areas and malls would be more convenient to our guests. We look forward to welcoming you back. Thank you so much and stay safe!

住宿方回覆: Dear Ingrid, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

住宿方回覆: Dear Wanghao891106, Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing you the best service. We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to having you again as our guest in the future!

住宿方回覆: Dear valued guest, We are disappointed that your experience did not meet your expectations. Rest assured all your feedback and comments are duly noted and reviewed to further improve our products and services. We hope that you'll be able to give us another chance and will revisit us in the future. Stay safe and healthy!

住宿方回覆: Dear Mazhenkan, We appreciate the time you have spent giving us a review of your recent stay/visit to the property. We do hope you can revisit us again in the near future. Thank you for your continued support and patronage of the Grand Dame.

住宿方回覆: Dear valued guest, Thank you for sharing your recent experience with us. We regret to hear about the unpleasant experience during your stay, especially with the restaurant service. Rest assured that we and the departments concerned will discuss this review with utmost priority and importance so that issues like these may never arise in the near future. We hope to welcome you back with improved quality of service and grace on your next visit.Thank you and take care.

住宿方回覆: 尊敬的賓客，您的入住體驗未能達到您的期望，我們深感遺憾。請放心，您的所有回饋和意見都會得到適當記錄和審查，以進一步改進我們的產品和服務。我們希望您能夠再給我們一次機會，並在未來再次光臨我們。保持安全和健康！

住宿方回覆: Dear valued guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!

住宿方回覆: Dear Maylin, Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.