艾羅飯店馬尼拉

staying in a hotel like airo is an amazing experience even in just a couple of days with their friendly staff most especially their front desk personnel who accommodate us well.Their rooms are well maintained and very cleaned.

The Lobby is cozy. The staff (particularly Ms. Cats) was very helpful. However, the hotel was not easy to locate and the rooms are not clean. We stayed at 2 different rooms for 2 consecutive nights, and neither was clean enough. The first room that we stayed at (Economy) has some tiny red (blood?) stains on the sheets. The second room that we stayed at (Double Deluxe) has molds on the ceiling and the pillows are quite smelly. I guess I expected a bit more from the hotel, considering the ratings showed on Trip.

The best customer service my family have experienced. Thank you for considering and understanding our unseen circumstances. Special mention to Miss Kath, you were amazing. Thank you for accomodating my family.

Its clean, staff are hospitable, every body are nice. The lobby is quit small but looks comfy and looks glamourous

walang kwentang kausap yung cs ng trip.com. pahirapan sa pag rerefund. hindi na nga kami. hindi nakapag refund, hindi din kami nakarating sa hotel. kasi ayaw pumayag na mamodify yung date nf booking. walang kwenta. sasabihin cs tatawag daw sila pero ni walang update. walamg kwenta. walang kwenta

5月4日早上7點10分左右，當我和丈夫還在睡覺時，一名身穿黑色Polo衫的男子打開了我們的房間。他可能有萬能鑰匙。他說對不起。 5 月 3 日下午 2:50 左右為我們辦理入住的男工作人員說我們的房間不包括早餐。我讓他檢查後，他說包含在內，我們可以去埃斯托里亞吃早餐。當我們第二天早上到達那裡時，我們的名字不在名單上。幸運的是，我的丈夫在我們去之前問了接待處的女士，她花了大約 8 分鐘來檢查並發放優惠券。否則的話，我們就會像愛沙尼亞的乞丐一樣。這是附近另一家酒店的一家不錯的餐廳。 房間很好，有很好的床單。淋浴水非常好。水壺壞了，所以我們要求他們再給我們一個。 101 室位於一樓，靠近接待處，因此客人的行李就存放在附近。期待人們行走和搬運行李的聲音。不過對我來說沒問題，因為我預訂了最便宜的房間。 床罩有痕跡。他們扣了 1,000 比索作為押金，我們不想因為沒有做標記而被罰款，所以我們要求他們更換床罩。管家來了3次因為床單都有痕跡。終於他找到了一個沒有標記的。