ADB 堪瓦斯飯店

Bad.

1. We reached the hotel at about 1.35 pm with the check in time being 1 pm. We  had to wait till 2.30 pm as the rooms were still being cleaned. We had to follow up continuously for which the front desk did not have any answers. They were dilly dallying with our follow up  2. Surprisingly the visitors do not have to any sign any register for check in and check out When rooms were made available towels were not provided for which we had to follow up a no of times  Boarders cannot contact the reception/front desk/pantry.  Can contact a waiter only  who is  available for room services.  3.  The open lawn where boarders  can spend their time in the evening is fully controlled by drunkards and loud music. It is not fit for a family spending their time in the space. We requested  the manager to lower the  volume of the DJ box a few times but the request was not adhered to. The people were  drinking and dancing  like anything and it was not at all suitable for families especially with children. We could not allow our daughters to ride the swings alone as we felt unsafe within these drunkards.  After sometime we shifted to the confines of our rooms to feel safe. Next morning when we complained to the  Manager, he was very rude and told us that the Management cannot do anything as they have to heed to the request of these boarders who want to drink in the open.  Our experience says that the resort is not suitable  for families. The Management should put in a disclaimer that Families not  wanted. Rooms  available only for bachelors.

Location is good The food is delicious and the hospitality is excellent