Checking in Everyone seems to be busy for nothing or as they pretend to be for such a small boutique property. The stuffs were not tech-savy and; uncertain of how to approach about a good warm welcome. Didn't offered me the welcome drink, with an excuse that they don't have it anymore. F&B Horrible and atrocious f&b team, made me wait there for I hour with no attendance for service nor even greeting or directing me to a seat, stuffs were busy attending other inconsequential guest whom they were preoccupied cajolin! and fawning over whom they assume to be affuent and wealthy. Definitely there's a double standard for service, thee only give good service to whom they perceive worthy. The bar opens at 4 but there were no staffs at 6, was willing to spend my money since I was on holiday mood , only to be ruined by disservice of ineptitude when they cant offer dot of the readily available menu. Customer Relation management I stormed up to complain about the terrible service, FOM made the horrible mistake by following up with a free drink and BBQ , thinking I would want services for free, they couldn't guarantee that mistake would not happen again anc straight away compansate someone with a condescending approach, i dont want their money. I had to eat outside for a better service and to ensure that I would not be mortified by little details. No transport was provided for the inconvenience of eating outside , for the better service that they cant guarantee. Management team started knowing on my door incessantly to the point that I was stressed out, all other department came and apologized except for the f&b team I'm a travel vloger with more than 2000 reviews for travel video on Youtube for an eminent company, been frequenting to hotels like Marriott Ritz Carlton, four season, Hilton , Wyndham, shangri-la and the accor group (sofitel , Novotel, swissotel) never was i disrespected with such insolence. They never arrange for my subsequent stay when I say I will be moving out without staying them for the night , I had to make my own reservation at a better hotel where I will be happy spending my money, no transport no compensation or whatsoever! The reason people chose boutique hotel over 5 star is because we think we might get a fast and efficient service with the warmth oftogetherness in a small hotel. But no this hotel proves everything wrong, they are not of world standard and wil never be. I ,conisseur of hospitality, am against this type of establishment flouting standard and I will keep on writing reviews for the awareness of other people. I have repute on other sites like agoda and booking.com and will be review them for good, please avoid this hotel at all cost. They will take you money only to put u in misery
曼德勒飯店將是您旅途中的選擇。陳妙達西機場位於距離該飯店大約3km的地方。著名的景點Mandalay Central Railway Station、馬哈木尼佛塔和EMH - Your private shuttle均可步行很短距離到達。從飯店到曼德勒木偶劇團遊覽很方便,喜迎賓僧院和Pattaya Spa也均在附近。客房內的所有設施都是經過精心的考慮和安排,包括熨衣設備、空調和衣櫃/衣櫥,滿足您入住需求的同時又能增添家的溫馨感。服務人員會提前為您準備好電熱水壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供浴缸和吹風機的客房浴室是不錯的選擇。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。相信按摩室周到的服務和室內游泳池一流的設施,會讓您擁有別樣的體驗。飯店配備有會議廳和商務中心,可供旅客使用。飯店提供的乾洗服務,讓您的旅途更加方便。飯店顧客可以額外使用免費停車場。
Mingalar Mandalay Hotel 是一家位於曼德勒最好的酒店,服務員Phyoe Ei 會中文幫助我們解決很多溝通問題,早上早餐特別豐富有水果麪包和緬甸特色奶茶,房間整潔衞生,每天都會有專人打掃,一家緬甸曼德勒安全係數最好的酒店。有機會來曼德勒遊玩的朋友可以體驗一下。I will come back with my family and friend . Thanks for your service.