好萊塢娛樂場和飯店(Hollywood Casino & Hotel)

Bed was so terrible. I booked two nights but after sleeping on the bed for one night I checked out the next day. Then I got a charge to my card for no reason and tried to find out what the charge was and got no response.

Website lists some perks such as valet parking and freshly brewed coffee in the lobby. Both are lies. Does not exist. The room was filthy. Dust everywhere, sticky floor, sticky phones with dust caked on. Tv antenna was out. No local stations. This hotel has really gone downhill. I will never stay there again.

Very dirty, from the floor in the bathroom that had hershey kisses "flags", the toilet being filthy, the ottoman also had filth on it. Only gave us 2 sets of towels and then did not clean our room the first or second day, and did not see anyone to as for more towels, which really we should not have to do. For the price we paid per night one would think it would be in better condition and much cleaner. Would not stay here again.

Couldn’t check in until 4:00. We got there at 3:10. We were told our room was ready but we would have to pay $15 to check in early. We did not do this! I can’t understand that if the room was ready why we not just go there. Walk to ****** is very long, so if you have trouble walking, this is not the place to stay. Room was fine. Clean and comfortable.

It was amazing and we had so much fun everyone was warm welcoming and extremely helpful and accomadating

Old hotel, towels smell strongly of cigarette smoke, room wasn’t very clean, limited parking. Staff was very nice!

Messed up reservation so ended up in smoking room, resort fee was no listed in price, very dated and not very clean. I had to wipe down and dust my own room.

The bathroom sink had black hair in it. The commode has rust/stain around the bottom. The carpet is matted down and has multiple stains. The blackout curtains are stained. Also, the hotel charges $15.00 if you want to check in a few minutes early.

The ****** is Absolutely Amazing!!!! It is Vegas worthy. The hotel needs renovations, but it was clean. Staff are very friendly. I lost my purse in the ****** and did not realize until the next morning… someone turned it in with nothing missing. I was and am still so grateful. There are still Amazing and Honest people in this world. Thank you for being such an awesome person. 🙏 Appreciate you.