卡南代瓜飯店-希爾頓啟繽精選飯店(Hotel Canandaigua, Tapestry Collection by Hilton)

Hotel was a great value for the money. Clean, large rooms, good bar and restaurant. Food was great too with friendly and very courteous staff.

We had a huge hotel room- 350 square feet, but the space was not effectively set up for a comfortable stay. For example, there was a large couch in the room but it faced the bed and was on the same wall as the TV so no way to sit on the couch to watch the TV. Not everyone likes to sit on a bed to watch TV. There was a small table with two chairs next to the bed even though there was a huge unused area that you walked into from the door measuring about 18' X 12 ' that was empty! There was no microwave in the room although there was a mini fridge. There was no complimentary breakfast instead an expensive restaurant on premises. The grounds were very nice and proximity to a walking trail around the lake was easily accessible.

We stayed for our anniversary and absolutely loved it! The rooms were clean and comfortable the shower was perfect. Also we loved that they came and cleaned our rooms, made the bed and gave fresh towels which should be included in a hotel! The staff was very friendly and helpful! We can’t wait to come back!

Booked a room thru *******. Learned we'd been placed in mobility accessible (ie, disability) room. Called & was told we were 'upgraded.' On arrival, our 'upgrade' was to a disability suite! no lamps, minimalist table, etc. Also burned at the restaurant, long story. Had to walk out.

Convenient location on lake Canandaigua, NY. Well maintained property inside and out. The restaurant and bar area get quite loud. While I was there for an overnight stay there were a large number who had been grossly ‘over served’. The outside fire pit area was a nice place to sit and enjoy the view.

I wasn’t given room I booked due to system miscommunication between ********** and Hotel Canandaigua. (I think due to this hotel’s recently installed reservation system.) Amazing front desk staff, very understanding accommodating. BIGGER ISSUE; premiere suite I booked was woefully under-furnished due to furniture, artwork not yet delivered. I should have been warned and should NOT have paid full price for a sp****ly furnished room. I will contact Hotel Canandaigua to request a voucher for my next stay.

Arrived at property and room was not ready. We had a 2 hour wait and they they said room is now ready. Got to room and the room was not even clean. Dirty sink, bathroom supplies shower gel soap shampoo were not restocked. Room was dusty and dirt on tables. Glass Ring stains on nightstand. Room was clearly not cleaned. Front desk said you can go stay elsewhere if you don’t like the room. This was a holiday weekend. Unacceptable for any Hilton property.

This is a great place to stay. The staff is kind and welcoming. The only problem we had was the “Lakeview Room”. Our room did not have a lakeview that we planned for but the staff gave us a discount because we were unsatisfied with the view. We will stay again soon!!!!

As many others have said, one chair is really weird. Also no fan in the bathroom and plastic glasses in wine country. But brand new, very clean and great location.