法爾漢大廈

خدمتهم جميلة جدا ودودين وموقعهم جميل

الفندق نظيف والغرف واسعه أكبر بكثير من أغلب الفنادق تعامل الموظفين كان تعامل راقي ومهني. بوكة السباحة جيدة وبها جزء للأطفال. اما المواقف الداخلية عددها قليل وتناسب السيارات الصغيرة .

Room is spacious

The good first - well located hotel with walking distance to the Al Fateh Grand Mosque and the employees try their best to be friendly and helpful. The room itself was ok, it had some issues with the bathroom and the staff fixed it when they were informed of it. So we were fine with the room and we got a room with a nice view of the Mosque and the city, which was nice. Getting taxis also was not an issue there if you were using uber. The bad part - Wait till for check in is horrendous. While we were waiting for check in, there were loud arguments with other guests who had been waiting for more than an hour or two for check in. Even cleaning of our room commenced only after we checked it at the front desk and we had to store our luggage and wait. The check out is at 2pm for guests and speaking to the front desk, we realized that even that late check out rule is not firmly enforced due to which inordinate delays prevent new customers from checking in. Have a check out time at 12pm and enforce it and allow people to check in at the correct time. They however did offer us some free soup to compensate for our delay in getting our room, which was good. Breakfast is ok and does not have much variety for vegetarians, and if anything is over or empty, it is not filled unless you ask for it. Green tea packets are very few and on asking for refill, we were told that there were no more and they did not get them the next day we were there either. Breakfast is till 1 pm, so if you go in time in the morning, half the things are still not set up. The management for both the front desk operations and the kitchen needs to do a better job. Though the employees try their best to help, it seems like they have given up by being overwhelmed with things. One of the morning while we were having breakfast there was loud yelling with a scruffy looking man fighting with the reception and he just came and sat down at the breakfast area all huffed up and shouting and the staff did not do anything about it. It was a bit scary actually. Very lackadaisical attitude of the staff, which is surprising since they genuinely seem to want to help the guest and actually help you if you ask them, but I think the set up of the upper management is such that the hotel is poorly managed.

The hotel is very modern and nice. We arrived late on but were able to check in easily straight away. The staff and so friendly, efficient and very helpful. Breakfast was nice and fresh also and in the room had lots of space and amenities as well We would stay again

飯店很漂亮，安靜，乾淨，員工的名字叫Saeeda，她非常優雅和優雅，她充滿愛意和尊重地為我服務，願上帝保佑她身體健康。我都會和他們住在一起，非常感謝你們的快速入住程序...