馬那瓜公主希爾頓飯店(Hilton Princess Managua)

Nice hotel to rest for a couple of days. Really clean and friendly staff.

Over all the service personal were great. We loved the restaurant and the bar inside. My issue is with the font office staff. They gave a key of my room to a kid I did not come with. No one ever reached out to me to see if it was ok. They just handed it to him because the kid told them he was with me. Why bother taking peoples identification if you can just walk up to the front and say ur with someone and they will just give a key. I am so disappointed with the front office staff.

I stayed here for 1 night on 8/9/2023 and had a wonderful time. Loved how safe i felt. The neighborhood location is safe, people from outside cannot come into the hotel and I did like that. I also enjoyed the pool, and the staff who is super professional and extremely attentive. I highly recommend this hotel.

Good morning, last night I had an experience with someone pulling out a blade on me near the hotel while walking back from bars close by. After telling security and the front desk they did not flinch and warned us that It was because we were outside after 8 pm. My main issue was I never was given a warning. The good part is I work in security so I fended the guy off with my boyfriend and escaped to safety. However be warned of this hotel as it happen right outside of its parking lot.

thanks to all staff very attent and professional we stay 4 days amazing stay quite nice and clean bed very confort close to everywhere walkable to mall and other parts...

The whole place smells bad, there is a strong musty smell in the corridors and in the rooms, the decoration and furniture are totally neglected, it seemed like a third-class hotel and not a HILTON, the furniture in the rooms had scratches and bumps like If they were old furniture, the bed had lumps as if the mattress was in poor condition, the sheets were dirty, the lack of supervision by the managers and a poor performance by the cleaning staff were noticeable. My wife and I decided not to stay for a minute in these neglected facilities, we immediately went to another Hotel.

I frequently travel to Nic to visit my fiancé and this time I decided to stay at the Princess Hilton, and I rented a "one bedroom executive suite, executive level" for ten days. Ten minutes was too many. I do not exaggerate when I say I enjoyed more amenities at the Motel 6 in North Little Rock, Arkansas. Basically this hotel is still riding with the COVID excuse to keep service and amenities to a minimum. It isn't the employees: the housekeeping staff, desk clerks, and restaurant staff were excellent. The situation requires very little scrutiny to see that the manager is simply not doing his job. For the first three days I asked employees to have him call me (I was told he shows up after lunch usually), after he failed to contact me I filed complaints with both ******* and Hilton, to which he also failed to respond which says simply "I do not do my job." The complaints were things that could be addressed: the air conditioning worked in the bedroom but not the living room of the "suite". The minibar was not stocked "because of COVID" (yet they have a breakfast buffet and don't wear masks...such cheap liars!) and there was neither a mini fridge or microwave available in the suite or anywhere. Obviously the executive lounge was closed too, along with the ATM, gift shop, spa, along with every other amenity was closed; I was told if I wanted to warm something with a microwave I could go to the restaurant. Only body wash no rags. Go to the IHG and avoid this dump at all costs.

como siempre la mejor opcion en Managua! excelente servicio y la comida del restaurante y room service impecable